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Cloud PBX - Auto Attendant - Transfer to External number
Hey There! In the process of deploying a proof of concept for auto-attendant at my org. Wanted to know if there is a way to have a menu option transfer a call to an external number. My use case... ...
Hi Jeff.
Not that I know of, but let's loop in nomorephones he might be able to give a hint to this.
/Kenneth ML
Would love to know if the AA would allow for an option to route to external number! This is a deal breaker for Small business like us, who want to use a SaaS call center and need an option for "customer service" in our primary IVR/AA