Forum Discussion

Brass Contributor

May 16, 2017

Change PrimaryUri on Call Queues in Skype for Business Online

Hello all, We have set up a couple of Call Queues on Skype for Business online for one of my customers. It works ok, however there is an annoyance: Incoming calls show the toast with a long name: ...

Cloud PBX

Edmundo Pena

Brass Contributor

Nov 29, 2018

I just reailized the issue you where experiencing was on the skype for business client. I'm having this problem on the Polycom VVX.

Leah_Hughes

Copper Contributor

Mar 29, 2019

Edmundo Pena Did you find a resolution for the Polycom VVX?

Edmundo Pena
Brass Contributor
Mar 29, 2019
Leah_Hughes Unfortunatley not, this is a polycom specific bug. They are aware of the issue and are working on a fix in an "upcoming update".
- Jef Vleugels
  Brass Contributor
  Apr 17, 2019
  EN-120233 should be resolved in firmware version 5.9.2 (https://community.polycom.com/polycom/attachments/polycom/VoIP/25695/1/uc-software-release-notes-5-9-2.pdf)
  
  I've not been able to test it yet...
  - Edmundo Pena
    Brass Contributor
    Apr 17, 2019
    Jef Vleugels So far so good. This is a great quality of life improvment!!!