Forum Discussion

Brass Contributor

Mar 31, 2017

Solved

Change Cloud PBX User Number to Service Number

Was anyone sucessful in converting a user number into a service number in Cloud PBX in North America? Support told me to port the number out and back in again as a service number. When AA and Call q...

Cloud PBX

PSTN Calling

Clayton Jay Martin
Apr 13, 2017
Thank you for you assistance! MS support was able to convert this user number to a service number.

Michael Rogers

Copper Contributor

Jun 12, 2017

Mohammed,

It has been about a week and I have not heard from anyone yet. Thanks!

~ Mike

Mohammed Anas Shaikh

Microsoft

Jun 19, 2017

Have you been contacted by the Support team yet?

Sergio Yanes
Copper Contributor
Aug 29, 2017
Thanks!
Michael Rogers
Copper Contributor
Aug 29, 2017
This is for US numbers only. Microsoft Number Porting Team (ptn@microsoft.com).

For contacting the EU Number Porting Team (ptneu@microsoft.com)
Sergio Yanes
Copper Contributor
Aug 29, 2017
Hello Michael, I am having the same issues.
Can you please share the contact information from the Number Porting Team?

Thank you in advace
Michael Rogers
Copper Contributor
Jun 19, 2017
No. But, I got in touch with the Number Porting Team and they got it converted. Thanks for the help!