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Clayton Jay Martin's avatar
Clayton Jay Martin
Brass Contributor
Mar 31, 2017
Solved

Change Cloud PBX User Number to Service Number

Was anyone sucessful in converting a user number into a service number in Cloud PBX in North America? Support told me to port the number out and back in again as a service number.  When AA and Call q...
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PSTN Calling
  • Clayton Jay Martin's avatar
    Clayton Jay Martin
    Apr 13, 2017
    Thank you for you assistance! MS support was able to convert this user number to a service number.
Mohammed Anas Shaikh's avatar
Mohammed Anas Shaikh
Icon for Microsoft rankMicrosoft
Mar 31, 2017
HI Clayton, Per my understanding this is still possible, Do you happen to have the support ticket number that you created? i can look to see what happened with it.
Clayton Jay Martin's avatar
Clayton Jay Martin
Brass Contributor
Apr 01, 2017
The ticket number is 30126-5636354.

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