Forum Discussion
Building IVR with skype for business
Dear, I've currently an E3 license available. I'd like to do the following setup : 1. Physical number reachable from POTS 2. Voice prompt with options (IVR) 3. One of the options would be oncall...
Hi
Currently IVR options are not available in Skype for Business Online / Cloud PBX. There are call queues in preview, but these are like classic hunt groups. There is an api coming for call queues too i believe where you may be able to develop IVRs on top of them.