Forum Discussion
Skype Room Systems on Logitech smartdock. Completely locks up.
I don't know the last time I actually commented in forums, but the Logitech room devices drove me to it. We have had constant issues with the systems bricking and requiring restarts. We visit our rooms daily - 15 or so room units, and almost every day one or more units is in a bad state and needs to be restarted.
We have an Enterprise account with MS so we're trying to escalate, but these systems are seriously unstable. We are also going to look into integrating updates with our SCCM system. That should help, but it does sounds like the updates in general are not helping (even if we control when they are pushed). We are starting to look at other products such as Zoom and that may be our only way forward. Some of the features such as the "lock the spotlight" are terribly implemented when more than two folks join a meeting (it locks the view for everyone and most folks are clueless why their video layout just changed). It's ridiculous.
Rob Roudebush Jarrod Graham Brian Schaefer
It sounds like you guys are all having issues with your SRS systems. Reach out over direct message to me and I will do my best to help.
- Pascal MajonOct 09, 2018Copper Contributor
David, are you are still able to provide support or provide a subject matter expert? We have some major issue with our SRS systems as well and need to find someone competent to help us.