Forum Discussion
Skype Room System v3.0.6.0 release notes?
Hi adam rumjahn we just allowed our SRS unit to install the update (Ver 3.0.6.0) when prompted (today's date: 7 Aug 2017). Unfortunately, after the update got applied we are experiencing the issue that now only one of the two external monitors is used. (Our journey is/was: we got the logitech SRS before SRS v2 was out so only one monitor worked, then we got/applied SRS v2 and both monitors worked, now after the patch this morning only 1 monitor working)
Hi Ashley, first thing i checked was that the setting for dual screen was still enabled. Following that one of the rooms i had experiencing issues turns out that the SMART TV's are very sensitive to the refresh rate. Window's display had it set to 29hz, changing this to 60hz fixed the issue. My other issue relating to the no signal problem is possibly due to a physically damaged HDMI cable which is scheduled to be replaced (it runs behind the wall and under the floor to the conference room table).. to be confirmed shortly!
thanks for that Adam. See my reply to my own thread above. We are back in action (it happened automagically)