Forum Discussion
David Margossian
Sep 16, 2016Brass Contributor
Skype Mobile audio not working with IOS10
We've upgraded a few iPhones to IOS10. Once completed, Skype Mobile "voice" is no longer working well. The voice is inaudible. Anyone else experience this or know if Microsoft is aware?
Brent Daniel
Sep 22, 2016Copper Contributor
yes I experienced this while on Verizon LTE in the Atlanta area. presentation came thru but audio was terrible.
- David MargossianSep 22, 2016Brass Contributor
Brent,
I can add, that it seems to be when using Bluetooth. If I/we switch to "speaker" the audio clears up. Switch back to Bluetooth and it is usless. We do not see anything that indicates a specific Bluetooth device, it is pretty much all at the moment. As we've advised our users not to install IOS10, the problem is small, but it is growing daily. I did submit a Bug from Skype Mobile on the 15th, but no follow-up yet from Microsoft. - David
NOTE: edited to replace the word USB with Bluetooth as original post was incorrect.