Forum Discussion
Ivan Terziev
Aug 01, 2017Copper Contributor
Problem with Keyboard Display in Skype Rooms System after Win10 update 1703
Hello, We are using Skype Rooms System v2 with Logitech SmartDock. This week the OS on Surface tablet was updated to version 1703 and after that we are experiencing a strange problem with the in...
- Aug 03, 2017Look at the link form MS https://support.microsoft.com/en-in/help/4037694/virtual-keyboard-missing-in-skype-room-systems-v2 Resolution Warning Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur. To resolve this issue, create a "EnableDesktopModeAutoInvoke"=dword:00000001 registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TabletTip\1.7. To do this, follow these steps: Open Registry Editor. Tap and hold the task bar, and then tap Show touch keyboard button. A keyboard icon should appear on the right side of the task bar. Tap the Search icon on the left side of the task bar to open the search box. Tap the Search box, type regedit on the virtual keyboard, and then tap regedit in the search results. If Registry Editor doesn't open, swipe from the left side of the screen and tap Registry Editor. In Registry Editor, navigate to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\TabletTip\1.7 Tap and hold the 1.7 folder, tap New > DWORD (32-bit) Value. Enter the name EnableDesktopModeAutoInvoke and then tap Enter on the virtual keyboard. Double-tap the EnableDesktopModeAutoInvoke registry entry, enter 1 under "Value data," and then tap OK. Wish it could help.
michael.dibenedetto
Aug 02, 2017Copper Contributor
So we found the solution for our system. It seems that there is a setting for this which must have changed when the OS went from 1607 to 1703. We plugged in an external keyboard to test and then thought about manually launching the on-screen keyboard while being in the app and the on-screen keyboard came up and worked. After some searching we found this article:
https://www.windowscentral.com/auto-display-touch-keyboard-windows-10-desktop-mode
which directed us to the appropriate setting which was off when we checked it. We toggled the last option from off to on and all works now as it did before.