Forum Discussion

Iron Contributor

Mar 27, 2019

New Icon Showed up on Polycom VVX 410 Phones Today

We had a new icon reported today from our Polycom VVX 410 phone users. Not on all phones, but on some. I have checked Polycom documentation and cannot find what the icons means. It almost looks like ...

Iron Contributor

Mar 28, 2019

LinusCansbyWe have all of our computers/phones connected with BToE, but only a few phones are showing this icon and it is new. I could not find it mentioned in the Polycom web site. Odd it just changed this week and we have not updated the firmware on the 410 phones.

LinusCansby

MVP

Mar 28, 2019

I was a while since I signed to a desk phone but I think I've seen it before and it is in this video so I guess it is not new.
https://youtu.be/PZTWkLu_Tzo

John Haverty
Iron Contributor
Mar 29, 2019
LinusCansby, I watched through the video but did not see the same icon as I posted. Phones appear to be working, so I guess I will not worry about it at this time.

John
- LinusCansby
  MVP
  Apr 02, 2019
  It was this icon i was referring to in the video. Looks the one you posted and almost at the same place on the display.
  
  At least it is working for you so that is good.
  - John Haverty
    Iron Contributor
    Apr 02, 2019
    LinusCansby, thanks! I did not see that when I watched the video. True, at least it is working. Still odd it is only showing on some of the 410 phones and not all the phones when they are all set up as BToE and the icon just showed up last week.
    
    Thanks!
    
    John