Forum Discussion

Copper Contributor

Nov 18, 2020

iPhone rings when receiving an attachment on Skype

Hi, A strange one which I can't find any info on when doing a Google search..... I'm a user of Skype For Business(SFB). All was working well until around 2 weeks ago. When a colleague sends m...

Copper Contributor

Nov 19, 2020

NickChester

We have the same issue on our on-premise Skype for Business environment.

Also using iPhones. No Android phones have reporting it (yet).

Issue started after installing the latest Cumulative Update.

(Skype for Business Server 2015 Cumulative Update 11 Hotfix 1 (KB 3061064) - July 14, 2020)

Kind regards,

Mark

EDIT 20-11-2020:

I see there was an update 2 weeks ago on the SfB app on the iPhone. Also related to "bug fixes" and "notifications". We haven't seen the issue yet with android phones, so maybe it is Apple related.

Feuerfrosch

Copper Contributor

Jan 13, 2021

markje678

We have the Bug in a S4B 2019 OnPrem environment that User A is sharing his desktop with User B. Immediately after sharing desktop the S4B IOS App starts ringing on User B's iPhone.

Stopping sharing and doing the same the other way (User B shares his desktop) then User A gets this "call" - it is no call actually. It can be declined and will stop after about 30 seconds.

Skype IOS Version 6.27.1.6 Appstore 6.27.1 IOS 14.3

Skype 2019 Servers have latest Update CU4HF1 from November 2020.

anyone else having this behaviour?