Forum Discussion

mikerowlandlondon's avatar
mikerowlandlondon
Brass Contributor
Mar 13, 2018

Intermittent - IOS mobile client mute is greyed out on joining a meeting

Had this a few times now.  Intermittently (and seemingly randomly) when a user joins a skype call their mute button is greyed out - so they are unable to toggle on/off.   Sometimes it works, some...
devices
John Haverty's avatar
John Haverty
Iron Contributor
Mar 19, 2018

Mike,

 

I have not seen this happen here. Although, I am not sure how many on our campus are using their phones to join conferences. I use my iPhone frequently to conduct meetings, but I have not seen this or had it reported to me at this point.

 

The current Skype for Business build on iOS updated about 3 or 4 (version 6.18.1) weeks ago does not seem very good to me. It constantly crashes on my iPhone 7. I have sent tweets to SkypeforBusiness and they said they would forward it on for me. I keep waiting for a new update to come out. Not sure if this is related, but thought I would mention it. I keep meaning to write up a post for discussion to see if others are seeing issues. Prior to the 6.18.1 update, it was a solid app on my iPhone... since that update, it is basically junk.

 

If I hear of anyone with the same issue you reported, I will follow up back up on this thread.

 

John

Resources