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Subramanian Vasudevan's avatar
Subramanian Vasudevan
Icon for Microsoft rankMicrosoft
Oct 03, 2016

Hello from the Skype Business Services Conferencing team!

My name is Subramanian Vasudevan and I am a developer on the Skype Business Services team working on Conferencing! Hit me up for any questions or concerns you may have on your Skype for Business meet...
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Richard Heatley's avatar
Richard Heatley
Copper Contributor
Nov 30, 2016

Hi Subramanian,

 

I have encountered an issue with S4B 2015 client (logged into 365 if that matters).

 

If I have the stage open (possible at any time by pressing CTRL+SHIFT+Y) and add a 3rd person so the call escalates to a meeting,  until they have answered (or if you call someone that doesn't exist) I don't see any remote video unless I select "Gallery View" instead of "Speaker View".

 

It feels like a bug with the Speaker view - maybe it is intentional?

 

I had posted on answers.microsoft.com with screenshots of the issue

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_sfb-mso_win10/remote-video-disappears-if-stage-is-open-and-call/531a9005-fb52-43cd-9b0b-2d89039b5e31

  • Subramanian Vasudevan's avatar
    Subramanian Vasudevan
    Icon for Microsoft rankMicrosoft
    Mar 17, 2017
    Also: Does this workaround work? Once the remote video from attendee #2 (which was visible before inviting attendee #3) disappears, try switching away from and back to stage view.
    • Richard Heatley's avatar
      Richard Heatley
      Copper Contributor
      Mar 20, 2017

      Hi Subbu,

       

      I am still seeing the issue on all versions I have access to:

      - 2015 (15.0.4911.1000 32-bit)

      - 2016 MSI (16.0.4498.1000 32-bit)

      - 2016 (16.0.7329.1045 64-bit)

       

      The workaround does not work on any of the versions either,

      - switching away from the stage also switches to gallery view - video works

      - switching back to stage, also switches back to speaker mode - no remote video, just self-view

       

       

      Richard.

  • Subramanian Vasudevan's avatar
    Subramanian Vasudevan
    Icon for Microsoft rankMicrosoft
    Mar 17, 2017
    Hello Richard,

    Thanks for bringing this to our attention. May I ask which client version you are using where you can reproduce this?

    I attempted to repro and was unable, and I'm on client version 16.0.7870.7034. Let me get back to you if I find any bugs we may have fixed in this area.

    -Subbu

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