Forum Discussion
Shane Bryan
Oct 30, 2017Iron Contributor
Error message: “the operating system is not configured for that operation”
We have the error documented in this blog post below; https://chentiangemalc.wordpress.com/2015/07/10/case-of-the-skype-for-business-2015-operating-system-is-not-presently-configured-to-run-this-...
Shane Bryan
Nov 01, 2017Iron Contributor
My device may have traces of older Office versions, but I know that my managers one does not. When he started we imaged it fresh, to put the 1709 update onto it. Now, 1 week later he's getting the same error I do.
Joe Stocker
Nov 01, 2017Bronze Contributor
Since the problem did not immediately appear on the manager's workstation, I would look in the event log around the time he/she first saw the error, perhaps something is getting installed on the machine that is causing this behavior to occur. That would make sense because a freshly imaged machine may not have all the apps the manager needs, then a week later they install an app and WHAM.. it causes this problem. My recommendation is to start again with a fresh image, then see if the problem occurs, watching the event logs for evidence of what is getting installed on the device.