Forum Discussion
Data File cannot be configured SkypeForBusiness/Outlook
Anyone else seeing this? I'm getting error message ... Your Outlook Data file cannot be configured. c:users\p.....\AppData\local\Microsoft\outlook\p....r.nst. This started right after the upgr...
Yes, I'm hoping for a fix from Microsoft. However, this also prompts me to use Skype for Business in the browser. I'm probably one of the few that use the browser for my Office365 email. And it is my job to stay in touch with all the options.
Interesting comment on the email ... I started using the browser for O365 email so I would understand it and could support it, and discovered I like it better. There are a few things for which I switch to Outlook-on-the-desktop, but that occurs maybe once every 2 weeks.
I am planing to roll back to 1704. So far we have only issues with 1705, mostly WIndows 7 machines.
Close both Outlook and Skype for Business, go to C:\Users\Username\AppData\Local\Microsoft\Outlook and remove the additional .NST files that were created, just leaving the original. (Don't delete from Recycle Bin as a precaution) Relaunch both Outlook and Skype for Business and see if the problem still occurs.
I have a user who is having all of the issues described in this thread, but what I'm failing to understand is what exactly an .NST file is, how it's different from .OST and .PST files, and why they're being created when Outlook is launched. My user, when she finally approached me, had over 100 copies of the same .NST file.
Microsoft have now released an update that fixes these issues. If you run office updates from within one of the Office apps, you will be able to install updates and take it to Version 1705 (Build 8201.2064).
- Yep, problem still occurs. Even with a new profile.
I solved my issue removing Outlook and Skype for business cache:
- %appdata% -> Microsoft->Outlook
- %appdata%-> Microsoft->Office->Lync
Problem still occurs only if Outlook-on-the-desktop is NOT running.
Problem goes away as soon as Outlook on the desktop is launched. (and Skype for Business is running). You stop Outlook and the error messages start again.
