Forum Discussion
Data File cannot be configured SkypeForBusiness/Outlook
Anyone else seeing this? I'm getting error message ... Your Outlook Data file cannot be configured. c:users\p.....\AppData\local\Microsoft\outlook\p....r.nst. This started right after the upgr...
I have the same issue in Windows 7 64 with O365 version 1705. The only way I found to alleviate the issue with this version is to disable cached exchange mode in Outlook. However, this makes Outlook slow. I am rolling back office to 1704 with:
C:\Program Files\Common Files\Microsoft Shared\ClickToRun>officec2rclient.exe /u
pdate user updatetoversion=16.0.8067.2115
The rollback processed without error after closing Outlook and Skype. I reenabled cached exchange mode in Outlook and so far, it seems to have resolved the issue.
Yes, I'm hoping for a fix from Microsoft. However, this also prompts me to use Skype for Business in the browser. I'm probably one of the few that use the browser for my Office365 email. And it is my job to stay in touch with all the options.
Interesting comment on the email ... I started using the browser for O365 email so I would understand it and could support it, and discovered I like it better. There are a few things for which I switch to Outlook-on-the-desktop, but that occurs maybe once every 2 weeks.
I am planing to roll back to 1704. So far we have only issues with 1705, mostly WIndows 7 machines.
Close both Outlook and Skype for Business, go to C:\Users\Username\AppData\Local\Microsoft\Outlook and remove the additional .NST files that were created, just leaving the original. (Don't delete from Recycle Bin as a precaution) Relaunch both Outlook and Skype for Business and see if the problem still occurs.
I have a user who is having all of the issues described in this thread, but what I'm failing to understand is what exactly an .NST file is, how it's different from .OST and .PST files, and why they're being created when Outlook is launched. My user, when she finally approached me, had over 100 copies of the same .NST file.
