Forum Discussion

TomHurdle1's avatar
TomHurdle1
Copper Contributor
Nov 30, 2020

Cannot install Skype for Business

When I click on install now it comes up with the following:

 

We're sorry Microsoft Office installer encountered a problem because you have these Click-to-Run installer based Office programs installed on your computer:

 

 

Microsoft 365 en-us

 

Windows Installer and Click-to-Run editions of Office programs don't get along for this version, so you can only  have one type installed at a time. Please try installing the Click-to-Run edition of Office instead, or uninstall your other Click-to-Run based Office programs and try this installation again.

 

If anyone could help what exact steps I need to take next would be much appreciated. I am wary of uninstalling anything incase I lose any files and the error message itself sounds like its contradicting itself.

No RepliesBe the first to reply

Resources