Forum Discussion
Skype for Business Mac Client version 16.15.166 crashes every time on start
Was experiencing the same issue with several users. This seems to be an issue with keychains. Users that update passwords, will have issue where skype will try to create new password entries into keychains for skype and cause a crash.
Open Finder :
Go> (hold cmd) Library. Move keychains folder into trash and restart. User will have to reinput passwords but skype for business crash will be resolved.
Cheers,
Areg
- John HuntApr 30, 2018Copper Contributor
Areg,
Wouldn't moving the WHOLE keychains folder into the trash destroy all other saved passwords as well, including WiFi, my techcommunity.microsoft.com, and others? Seems a little nuclear, when you can remove them in the Keychain Access app pretty easily. I did see a number of created today passwords in the keychain app that indicate exactly what you are saying. I did not have an update mandate today though, so I am not sure why that started happening.
--Broaddus
- Gary SheppardApr 30, 2018Copper Contributor
Deleting keychains with "Skype" in the name worked for me. Crashing is now stopped.