Skype for Business Mac Client version 16.15.166 crashes every time on start

Greg Marts What if you do not have the Container folder?

HI Phil  - I am currently running Mojave but my latest version of Skype for Business is crashing similar to those reports.  

I have uninstalled and reinstalled Skype and it dies on start up.

Thanks!  

Daryl

Process: Skype for Business [1469]
Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business
Identifier: com.microsoft.SkypeForBusiness
Version: 16.23.64 (16.23.64)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Skype for Business [1469]
User ID: 501

Date/Time: 2019-01-21 10:27:56.337 -0500
OS Version: Mac OS X 10.14 (18A391)
Report Version: 12
Anonymous UUID: 18AA026D-54DF-A6E6-67AE-3C7F4E9E125E

Time Awake Since Boot: 700 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
terminating with uncaught exception of type std::runtime_error: sqlite3_exec(CREATE TABLE) failed with error 11!'

File: CStorageManager.mm:1005
Component/Layer: UTILITIES
Additional Info: 'The full stack can be found in the sfb.old.log file
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff6411cb86 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff641d2c50 pthread_kill + 285
2 libsystem_c.dylib 0x00007fff640861c9 abort + 127
3 libc++abi.dylib 0x00007fff61709231 abort_message + 231
4 libc++abi.dylib 0x00007fff617093b5 default_terminate_handler() + 241
5 libobjc.A.dylib 0x00007fff62f12c8f _objc_terminate() + 105
6 libc++abi.dylib 0x00007fff61714dfe std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff61714e73 std::terminate() + 51
8 libdispatch.dylib 0x00007fff63f8fddf _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff63f91511 _dispatch_once_callout + 20
10 com.microsoft.IPA 0x00000001057e5be4 +[IPAApplication sharedApplication] + 102
11 com.microsoft.Model 0x00000001048d09af closure #1 in variable initialization expression of static IPAApplication.shared + 31
12 com.microsoft.Model 0x000000010499b0fa SessionManager.init() + 90
13 com.microsoft.Model 0x000000010499a1e3 globalinit_33_CA336859EE8D101B8FDF948F1A3343AC_func504 + 51
14 libdispatch.dylib 0x00007fff63f8fdcb _dispatch_client_callout + 8
15 libdispatch.dylib 0x00007fff63f91511 _dispatch_once_callout + 20
16 com.microsoft.Model 0x000000010499a2a3 closure #1 in variable initialization expression of static SessionManager.sharedInstanceFunc + 35
17 com.microsoft.SkypeForBusiness 0x00000001042eea67 0x103fe9000 + 3168871
18 com.apple.AppKit 0x00007fff344e2322 -[NSClassSwapper initWithCoder:] + 584
19 com.apple.Foundation 0x00007fff392ad1c1 _decodeObjectBinary + 2449
20 com.apple.Foundation 0x00007fff392ac717 _decodeObject + 246
21 com.apple.Foundation 0x00007fff392ac613 -[NSKeyedUnarchiver decodeObjectForKey:] + 205
22 com.apple.AppKit 0x00007fff3449634b -[NSNibConnector initWithCoder:] + 96
23 com.apple.AppKit 0x00007fff344adc64 -[NSNibControlConnector initWithCoder:] + 80
24 com.apple.Foundation 0x00007fff392ad1c1 _decodeObjectBinary + 2449
25 com.apple.Foundation 0x00007fff392aeb25 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1684
26 com.apple.Foundation 0x00007fff392ae0bc -[NSArray(NSArray) initWithCoder:] + 196
27 com.apple.Foundation 0x00007fff392ad1c1 _decodeObjectBinary + 2449
28 com.apple.Foundation 0x00007fff392ac717 _decodeObject + 246
29 com.apple.Foundation 0x00007fff392ac613 -[NSKeyedUnarchiver decodeObjectForKey:] + 205
30 com.apple.AppKit 0x00007fff34494de8 -[NSIBObjectData initWithCoder:] + 200
31 com.apple.Foundation 0x00007fff392ad1c1 _decodeObjectBinary + 2449
32 com.apple.Foundation 0x00007fff392ac717 _decodeObject + 246
33 com.apple.Foundation 0x00007fff392ac613 -[NSKeyedUnarchiver decodeObjectForKey:] + 205
34 com.apple.AppKit 0x00007fff34494b8d loadNib + 317
35 com.apple.AppKit 0x00007fff344940a9 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 696
36 com.apple.AppKit 0x00007fff34493cee -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 204
37 com.apple.AppKit 0x00007fff34493aaf +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 447
38 com.apple.AppKit 0x00007fff34487d84 NSApplicationMain + 505
39 com.microsoft.SkypeForBusiness 0x0000000103ff76b9 0x103fe9000 + 59065
40 libdyld.dylib 0x00007fff63fde085 start + 1

Thread 1:
0 libsystem_pthread.dylib 0x00007fff641cf408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 2:
0 libsystem_pthread.dylib 0x00007fff641cf408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 3:
0 libsystem_pthread.dylib 0x00007fff641cf408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 4:
0 libsystem_pthread.dylib 0x00007fff641cf408 start_wqthread + 0
1 ??? 0x0000000054485244 0 + 1414025796

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010a3595c0 rcx: 0x00007ffeebc15408 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007ffeebc15440 rsp: 0x00007ffeebc15408
r8: 0x00007ffeebc152c8 r9: 0x00000000000007fb r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x0000000000000307 r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x000000000000002d
rip: 0x00007fff6411cb86 rfl: 0x0000000000000206 cr2: 0x00007fb97683fc08

Logical CPU: 0
Error Code: 0x020000b8
Trap Number: 133

Binary Images:
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0x104656000 - 0x1046d6ff7 +net.hockeyapp.sdk.mac (4.1.2 - 59) <1E9CE6DA-4F88-35BE-895D-647401E424AB> /Applications/Skype for Business.app/Contents/Frameworks/HockeySDK.framework/Versions/A/HockeySDK
0x104734000 - 0x104a33ff7 +com.microsoft.Model (1.0 - 1) <D7A4C666-B128-37E5-B917-3E8EF8EAB560> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Model
0x104d8a000 - 0x104df2ff7 +com.microsoft.SkypeAppKit (1.0 - 1) <92CE7897-B421-33B6-B803-7780FA83FB62> /Applications/Skype for Business.app/Contents/Frameworks/SkypeAppKit.framework/Versions/A/SkypeAppKit
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0x104e90000 - 0x104e9cfff +libswiftAppKit.dylib (3.1 - 802.0.51) <48ED3A46-E0B6-3B49-926A-588ABFE09DFD> /Applications/Skype for Business.app/Contents/Frameworks/libswiftAppKit.dylib
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0x1053fe000 - 0x105406ff7 +libswiftCoreAudio.dylib (3.1 - 802.0.51) <BB254D8F-D495-3E5E-997B-F8F0AA6795DE> /Applications/Skype for Business.app/Contents/Frameworks/libswiftCoreAudio.dylib
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0x105432000 - 0x105440ff7 +libswiftCoreGraphics.dylib (3.1 - 802.0.51) <154E6954-A2EF-37C9-AB5C-21BD0824A843> /Applications/Skype for Business.app/Contents/Frameworks/libswiftCoreGraphics.dylib
0x10545d000 - 0x105461ffe +libswiftCoreImage.dylib (3.1 - 802.0.51) <AEB68413-DB1D-3D0B-BB10-6CE2F99E112D> /Applications/Skype for Business.app/Contents/Frameworks/libswiftCoreImage.dylib
0x10546c000 - 0x105475fff +libswiftCoreMedia.dylib (3.1 - 802.0.51) <F1D188A4-F930-374A-ACB4-1A7B7A43B557> /Applications/Skype for Business.app/Contents/Frameworks/libswiftCoreMedia.dylib
0x10547e000 - 0x105484fff +libswiftDarwin.dylib (3.1 - 802.0.51) <F1A2C58E-84C9-3A95-A863-ECE8548CD85A> /Applications/Skype for Business.app/Contents/Frameworks/libswiftDarwin.dylib
0x105495000 - 0x1054b1ff7 +libswiftDispatch.dylib (3.1 - 802.0.51) <BC0F573D-5155-3ABD-926C-DC766D38F53F> /Applications/Skype for Business.app/Contents/Frameworks/libswiftDispatch.dylib
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0x1056e9000 - 0x1056ecff3 +libswiftIOKit.dylib (3.1 - 802.0.51) <9782D1FE-4776-344D-AE4C-C2940BAFA4EA> /Applications/Skype for Business.app/Contents/Frameworks/libswiftIOKit.dylib
0x1056f3000 - 0x1056f8fff +libswiftObjectiveC.dylib (3.1 - 802.0.51) <07549C90-B68F-304C-8B52-84C437EDE8F8> /Applications/Skype for Business.app/Contents/Frameworks/libswiftObjectiveC.dylib
0x105707000 - 0x10570dff7 +libswiftQuartzCore.dylib (3.1 - 802.0.51) <B5AD26D4-C70D-3DD0-9D49-8629CFD5DB03> /Applications/Skype for Business.app/Contents/Frameworks/libswiftQuartzCore.dylib
0x105716000 - 0x105719ff3 +libswiftXPC.dylib (3.1 - 802.0.51) <1757622F-BB8F-3404-8115-0E042E3DD001> /Applications/Skype for Business.app/Contents/Frameworks/libswiftXPC.dylib
0x105721000 - 0x10600cff7 +com.microsoft.IPA (16.23.64 - 16.23.64.0000) <88060F41-D722-3013-9F4E-C4A2D88F2301> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/IPA
0x106773000 - 0x10683cfff +com.microsoft.ADAL (2.7.4 - ???) <73F48D9D-CD6B-387A-B72E-A8904AA60999> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/ADAL.framework/Versions/A/ADAL
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0x1068cd000 - 0x106902ff3 +com.microsoft.mbufont (15.18 - 15.18) <9AA5C5E5-55F1-383B-9003-3D2D096378FC> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/MicrosoftFontLibrary.framework/Versions/A/MicrosoftFontLibrary
0x10692e000 - 0x106955ff3 +com.microsoft.mbukernel (15.18 - 15.18) <63E2FA26-D596-3AA1-8DC2-1C4C907C52BD> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/mbukernel.framework/Versions/A/mbukernel
0x106982000 - 0x106984fff +com.microsoft.mbulocale (15.18 - 15.18) <82A3CA3F-C8B5-32D2-B257-1300E9E1CA1A> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/mbulocale.framework/Versions/A/mbulocale
0x106993000 - 0x106f12fff +com.microsoft.rdpkit (15.18 - 15.18) <AE6BEC3E-E8F8-359A-8233-EBD2F2E03898> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/RDPKit.framework/Versions/A/RDPKit
0x10714a000 - 0x10718bfff +com.microsoft.netlib (15.18 - 15.18) <3F3F1A8B-9BB2-34D3-BA5B-16E55AC67972> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/Netlib.framework/Versions/A/Netlib
0x1071b7000 - 0x1071e7ff3 +com.microsoft.mbuinstrument (15.18 - 15.18) <B345B867-BCE8-3E10-A7F1-F4E648B253F2> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/mbuinstrument.framework/Versions/A/mbuinstrument
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0x107313000 - 0x10750dfe7 +libroottools.dylib (0) <F88CC3FA-B5A4-3289-967F-A7DD05C96299> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/libroottools.dylib
0x10761f000 - 0x10762efff +ssScreenVVS2.dylib (0) <3C125B08-AD09-3436-97F7-304012EA1D5C> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/ssScreenVVS2.dylib
0x10763e000 - 0x1080d2ff3 +RtmMediaStack.dylib (0) <BBDA1921-FBED-30B8-ACF5-33CBE41316C0> /Applications/Skype for Business.app/Contents/Frameworks/Model.framework/Versions/A/Frameworks/IPA.framework/Versions/A/Frameworks/RtmMediaStack.dylib
0x10a2a3000 - 0x10a3216a7 dyld (625.13) <D6387150-2FB8-3066-868D-72E1B1C43982> /usr/lib/dyld
0x7fff32e75000 - 0x7fff33063ff3 com.apple.avfoundation (2.0 - 1540.118.2) <1EE74E35-F16B-3034-AEA5-723198E519F8> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
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0x7fff6413e000 - 0x7fff64189ff7 libsystem_m.dylib (3158.200.7) <43D1796B-954F-37D6-B1AC-9D80DF0655A2> /usr/lib/system/libsystem_m.dylib
0x7fff6418a000 - 0x7fff641aeff7 libsystem_malloc.dylib (166.200.60) <846F6898-117C-3427-A8FB-3772FFC2410B> /usr/lib/system/libsystem_malloc.dylib
0x7fff641af000 - 0x7fff641baffb libsystem_networkextension.dylib (767.200.40) <F84D5474-4DC1-3E1A-AE00-8CE9593278B4> /usr/lib/system/libsystem_networkextension.dylib
0x7fff641bb000 - 0x7fff641c2fff libsystem_notify.dylib (172.200.21) <BCCB222F-DC64-3954-A836-DCCE6659CA5A> /usr/lib/system/libsystem_notify.dylib
0x7fff641c3000 - 0x7fff641ccfef libsystem_platform.dylib (177.200.16) <B75B04AD-69FE-3ADE-84D2-C17972FC8F49> /usr/lib/system/libsystem_platform.dylib
0x7fff641cd000 - 0x7fff641d7fff libsystem_pthread.dylib (330.201.1) <87A6B136-E423-3B6D-A58A-137F392D7D9D> /usr/lib/system/libsystem_pthread.dylib
0x7fff641d8000 - 0x7fff641dbff7 libsystem_sandbox.dylib (851.201.1) <FBA7E09B-F10F-3424-90EA-B4999B7FB461> /usr/lib/system/libsystem_sandbox.dylib
0x7fff641dc000 - 0x7fff641deff7 libsystem_secinit.dylib (30.200.13) <CBEAB62B-F0A0-342F-9878-CADC14A3CB0D> /usr/lib/system/libsystem_secinit.dylib
0x7fff641df000 - 0x7fff641e6ff7 libsystem_symptoms.dylib (820.207.88) <B6E22FA8-0F7B-36FD-9D99-284056D3CB47> /usr/lib/system/libsystem_symptoms.dylib
0x7fff641e7000 - 0x7fff641fcff7 libsystem_trace.dylib (906.200.86) <7983ED77-18B5-39A5-BE19-AE4F2832ADEA> /usr/lib/system/libsystem_trace.dylib
0x7fff641fe000 - 0x7fff64203ffb libunwind.dylib (35.4) <41222EF6-2233-3CF4-947A-15D48CB8C030> /usr/lib/system/libunwind.dylib
0x7fff64204000 - 0x7fff64234fff libxpc.dylib (1336.201.2) <0A8747D1-33AA-37E1-B97A-BA9B95FE4E8C> /usr/lib/system/libxpc.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5186
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=545.1M resident=0K(0%) swapped_out_or_unallocated=545.1M(100%)
Writable regions: Total=595.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=595.9M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 2
CoreUI image file 388K 3
Kernel Alloc Once 8K 2
MALLOC 199.5M 19
MALLOC guard page 16K 4
MALLOC_NANO (reserved) 384.0M 2 reserved VM address space (unallocated)
SQLite page cache 64K 2
STACK GUARD 56.0M 6
Stack 10.0M 6
VM_ALLOCATE 44K 4
__DATA 45.2M 376
__FONT_DATA 4K 2
__LINKEDIT 236.9M 36
__TEXT 308.2M 362
__UNICODE 560K 2
mapped file 42.5M 9
shared memory 2680K 13
=========== ======= =======
TOTAL 1.3G 833
TOTAL, minus reserved VM space 902.3M 833

Model: MacBookPro11,3, BootROM 149.0.0.0.0, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)
Bluetooth: Version 6.0.8f6, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Several people have reported that the ZIP file I previously attached was empty, so there was no script file inside.  I am not sure what happened, but I will try again.  Here are instructions for fully uninstalling SfB:

Performing a complete uninstall and reinstall should fix this problem.  Our engineering team has provided the following instructions:

The removesfbmac script completely uninstalls SFB Mac, including plugins, keychain entries, cached items and preferences, etc. Follow the instructions below to use this tool.

1. Download removesfbmac.sh to your Downloads folder.

2. Open Terminal.
- Press Command-Space and type "Terminal". Press return to open Terminal.

3. In Terminal, paste the following command, then press return:
sh ~/Downloads/removesfbmac.sh

** Note: if you have saved the script under a different name or directory (e.g. ~/Desktop/), you must adjust the above command accordingly to reflect those changes.

4. Enter your system administrator password for your Mac when prompted. Administrator privileges are required to make changes to the /Applications and /Library directories where Lync and its browser plugins are installed.

5. Once the script has finished, you may close the Terminal window.

Syed - it looks like your crash may be due to the client database becoming corrupted for some reason.  Performing a complete uninstall and reinstall should fix this problem.  Our engineering team has provided the following instructions:

The removesfbmac script completely uninstalls SFB Mac, including plugins, keychain entries, cached items and preferences, etc. Follow the instructions below to use this tool.

1. Download removesfbmac.sh to your Downloads folder.

2. Open Terminal.
- Press Command-Space and type "Terminal". Press return to open Terminal.

3. In Terminal, paste the following command, then press return:
sh ~/Downloads/removesfbmac.sh

** Note: if you have saved the script under a different name or directory (e.g. ~/Desktop/), you must adjust the above command accordingly to reflect those changes.

4. Enter your system administrator password for your Mac when prompted. Administrator privileges are required to make changes to the /Applications and /Library directories where Lync and its browser plugins are installed.

5. Once the script has finished, you may close the Terminal window.

I think your crash has been caused by another reason:

see

mine:

Crashed Thread:        26  Dispatch queue: com.apple.CFNetwork.HTTP2.HTTP2Stream

yours:

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Hi

I'm having exactly same issue. I try to open the app and it crashes right away. I have tried reinstalling the app as well but same result.

Process: Skype for Business [763]
Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business
Identifier: com.microsoft.SkypeForBusiness
Version: 16.18.51 (16.18.51)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Skype for Business [763]
User ID: 501

Date/Time: 2018-07-09 00:35:52.106 -0500
OS Version: Mac OS X 10.13.5 (17F77)
Report Version: 12
Anonymous UUID: 5E2BBCBA-E432-2876-FA00-5EA9DA5BAB99

Time Awake Since Boot: 340 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0:
-->
__TEXT 000000010d35c000-000000010d7a8000 [ 4400K] r-x/rwx SM=COW  [/Applications/Skype for Business.app/Contents/MacOS/Skype for Business]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.IPA 0x000000010ed77c5c NTransport::CLiveIdSession::getOrApplyToken(NUtil::CRefCountedPtr<NTransport::ITransportRequest> const&, NUtil::CUrlString const&, NUtil::CRefCountedPtr<NTransport::ICredentialManager::CCredentials> const&, NUtil::CString&, NUtil::CString&, NTransport::ITokenProvider::ITokenProviderCallback&, NUtil::CString const&, NUtil::CUrlString const&, bool) + 230
1 com.microsoft.IPA 0x000000010edafbf5 NTransport::CTokenAuthBindingTransformation::transform(NUtil::CRefCountedPtr<NTransport::ITransportRequest> const&, NTransport::IMetaDataDescription::Binding const&, NUtil::CRefCountedPtr<NTransport::ICredentialManager::CCredentials>&, long, NTransport::ITokenProvider::ITokenProviderCallback&) + 235
2 com.microsoft.IPA 0x000000010ed3da17 NTransport::CAuthenticationResolver::executeInternalWithBinding(NUtil::CRefCountedPtr<NTransport::IBindingTransformation>, NUtil::CRefCountedPtr<NTransport::IMetaDataDescription::BindingIterator>, NTransport::IAuthenticationResolver::IAuthenticationResolverCallback::CContext) + 987
3 com.microsoft.IPA 0x000000010ed3e7c5 NTransport::CAuthenticationResolver::execute(NTransport::IAuthenticationResolver::IAuthenticationResolverCallback::CContext) + 921
4 com.microsoft.IPA 0x000000010ed3c6f6 NTransport::CAuthenticationResolver::getDescriptionComplete(NUtil::CUrlString const&, unsigned int) + 1776
5 com.microsoft.IPA 0x000000010ed2ead6 NTransport::CMetaDataManager::onRequestStateChange(NTransport::CTransportRequestEvent const&) + 1878
6 com.microsoft.IPA 0x000000010ed3f968 NTransport::CRequestManager::notify(unsigned int, NUtil::CRefCountedPtr<NTransport::ITransportRequest> const&, std::__1::list<NUtil::CRefCountedPtr<NTransport::ITransportResponse>, std::__1::allocator<NUtil::CRefCountedPtr<NTransport::ITransportResponse> > > const&) + 118
7 com.microsoft.IPA 0x000000010ed3fd2a NTransport::CRequestManager::onEvent(NTransport::CRequestProcessorEvent const&) + 820
8 com.microsoft.IPA 0x000000010ee1021a NUtil::CEventQueue::run() + 612
9 com.apple.CoreFoundation 0x00007fff44068a61 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
10 com.apple.CoreFoundation 0x00007fff4412247c __CFRunLoopDoSource0 + 108
11 com.apple.CoreFoundation 0x00007fff4404b4c0 __CFRunLoopDoSources0 + 208
12 com.apple.CoreFoundation 0x00007fff4404a93d __CFRunLoopRun + 1293
13 com.apple.CoreFoundation 0x00007fff4404a1a3 CFRunLoopRunSpecific + 483
14 com.apple.HIToolbox 0x00007fff43330d96 RunCurrentEventLoopInMode + 286
15 com.apple.HIToolbox 0x00007fff43330b06 ReceiveNextEventCommon + 613
16 com.apple.HIToolbox 0x00007fff43330884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
17 com.apple.AppKit 0x00007fff415e2a73 _DPSNextEvent + 2085
18 com.apple.AppKit 0x00007fff41d78e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
19 com.apple.AppKit 0x00007fff415d7885 -[NSApplication run] + 764
20 com.apple.AppKit 0x00007fff415a6a72 NSApplicationMain + 804
21 com.microsoft.SkypeForBusiness 0x000000010d369e39 0x10d35c000 + 56889
22 libdyld.dylib 0x00007fff6be54015 start + 1

Thread 1:
0 libsystem_kernel.dylib 0x00007fff6bfa5292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c16c009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6c16bbe9 start_wqthread + 13

Thread 2:
0 libsystem_kernel.dylib 0x00007fff6bfa5292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c16c009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6c16bbe9 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff6bfa5292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c16c20e _pthread_wqthread + 1552
2 libsystem_pthread.dylib 0x00007fff6c16bbe9 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff6bf9b246 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff6be2a893 _dispatch_sema4_wait + 16
2 libdispatch.dylib 0x00007fff6be22979 _dispatch_semaphore_wait_slow + 101
3 libroottools.dylib 0x00000001106ee232 spl_v18::semaWait(spl_v18::EventGCD*&, unsigned long) + 50
4 libroottools.dylib 0x000000011074824f auf_v18::tpManagerThreadTrampoline(SplOpaqueUpperLayerThread*) + 79
5 libroottools.dylib 0x00000001106ec7ae spl_v18::threadPosixEntry(void*) + 302
6 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff6bf9b246 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff6be2a893 _dispatch_sema4_wait + 16
2 libdispatch.dylib 0x00007fff6be22979 _dispatch_semaphore_wait_slow + 101
3 libroottools.dylib 0x00000001106ee111 spl_v18::eventWait(spl_v18::EventGCD*&, unsigned long) + 65
4 libroottools.dylib 0x00000001107447af SplOpaqueUpperLayerThread::wait(unsigned long) + 47
5 libroottools.dylib 0x0000000110707591 auf_v18::Dispatcher::runLoopCore(bool, auf_v18::IDispatcher*) + 113
6 libroottools.dylib 0x000000011070781d auf_v18::Dispatcher::runUntilQuit(bool, auf_v18::IDispatcher*) + 77
7 libroottools.dylib 0x000000011071d85f auf_v18::AsyncTraceThread::dispatchLoop(bool) + 31
8 libroottools.dylib 0x0000000110744376 SplOpaqueUpperLayerThread::run() + 134
9 libroottools.dylib 0x0000000110700b67 auf_v18::priv::MRMWTransport::dispatch(void*, auf_v18::IDispatcher*) + 87
10 libroottools.dylib 0x0000000110747cc4 auf_v18::ThreadPoolImp::workLoop(auf_v18::Worker*, SplOpaqueUpperLayerThread*) + 164
11 libroottools.dylib 0x0000000110747bef auf_v18::tpImpThreadTrampoline(SplOpaqueUpperLayerThread*) + 63
12 libroottools.dylib 0x00000001106ec7ae spl_v18::threadPosixEntry(void*) + 302
13 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
14 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
15 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff6bfa4a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c16d589 _pthread_cond_wait + 732
2 RtmMediaStack.dylib 0x0000000110cb303b RtcPalThreadWaitContext::WaitAny(unsigned int, RtcPalSemaphore* const*, unsigned int) + 667
3 RtmMediaStack.dylib 0x0000000110cb2c83 RtcPalWaitForSingleObject + 51
4 RtmMediaStack.dylib 0x0000000110cba71e MMGetMessage + 190
5 RtmMediaStack.dylib 0x0000000110da726e CMediaPlatformImpl::MessagePumpFunc() + 94
6 RtmMediaStack.dylib 0x0000000110da7209 CMediaPlatformImpl::MessagePumpThreadProc(void*) + 9
7 RtmMediaStack.dylib 0x0000000110cb2746 RtcPalThread::ThreadFunc(void*) + 54
8 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff6bfa4a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c16d589 _pthread_cond_wait + 732
2 RtmMediaStack.dylib 0x0000000110cb303b RtcPalThreadWaitContext::WaitAny(unsigned int, RtcPalSemaphore* const*, unsigned int) + 667
3 RtmMediaStack.dylib 0x0000000110cb2c83 RtcPalWaitForSingleObject + 51
4 RtmMediaStack.dylib 0x0000000110e162f5 CMMTaskDispatcher::DispatcherThreadFunc() + 117
5 libroottools.dylib 0x0000000110744376 SplOpaqueUpperLayerThread::run() + 134
6 libroottools.dylib 0x0000000110700b67 auf_v18::priv::MRMWTransport::dispatch(void*, auf_v18::IDispatcher*) + 87
7 libroottools.dylib 0x0000000110747cc4 auf_v18::ThreadPoolImp::workLoop(auf_v18::Worker*, SplOpaqueUpperLayerThread*) + 164
8 libroottools.dylib 0x0000000110747bef auf_v18::tpImpThreadTrampoline(SplOpaqueUpperLayerThread*) + 63
9 libroottools.dylib 0x00000001106ec7ae spl_v18::threadPosixEntry(void*) + 302
10 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
11 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
12 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff6bfa4a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c16d589 _pthread_cond_wait + 732
2 RtmMediaStack.dylib 0x0000000110cb303b RtcPalThreadWaitContext::WaitAny(unsigned int, RtcPalSemaphore* const*, unsigned int) + 667
3 RtmMediaStack.dylib 0x0000000110cb2c83 RtcPalWaitForSingleObject + 51
4 RtmMediaStack.dylib 0x0000000110e162f5 CMMTaskDispatcher::DispatcherThreadFunc() + 117
5 libroottools.dylib 0x0000000110744376 SplOpaqueUpperLayerThread::run() + 134
6 libroottools.dylib 0x0000000110700b67 auf_v18::priv::MRMWTransport::dispatch(void*, auf_v18::IDispatcher*) + 87
7 libroottools.dylib 0x0000000110747cc4 auf_v18::ThreadPoolImp::workLoop(auf_v18::Worker*, SplOpaqueUpperLayerThread*) + 164
8 libroottools.dylib 0x0000000110747bef auf_v18::tpImpThreadTrampoline(SplOpaqueUpperLayerThread*) + 63
9 libroottools.dylib 0x00000001106ec7ae spl_v18::threadPosixEntry(void*) + 302
10 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
11 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
12 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff6bfa5bf2 kevent + 10
1 RtmMediaStack.dylib 0x0000000110cd58da RtcPalIOCP::ProcessIO(_LIST_ENTRY*) + 106
2 RtmMediaStack.dylib 0x0000000110cd5493 RtcPalIOCP::GetQueuedCompletionStatus(RtcPalOverlappedEntry*, unsigned int, unsigned int*) + 147
3 RtmMediaStack.dylib 0x0000000110cbe94b MetricsHistoryEngine::MetricsHistoryEngineThreadProc(void*) + 187
4 RtmMediaStack.dylib 0x0000000110cb2746 RtcPalThread::ThreadFunc(void*) + 54
5 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
6 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
7 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 10:
0 libsystem_kernel.dylib 0x00007fff6bfa5bf2 kevent + 10
1 RtmMediaStack.dylib 0x0000000110cd58da RtcPalIOCP::ProcessIO(_LIST_ENTRY*) + 106
2 RtmMediaStack.dylib 0x0000000110cd5493 RtcPalIOCP::GetQueuedCompletionStatus(RtcPalOverlappedEntry*, unsigned int, unsigned int*) + 147
3 RtmMediaStack.dylib 0x0000000110f7a0b2 CTransportManagerImpl::TransportWorkerThread(CTransportManagerImpl*, RtcPalIOCP*) + 194
4 RtmMediaStack.dylib 0x0000000110f7989f CTransportManagerImpl::TransportWorkerThreadProc(void*) + 175
5 RtmMediaStack.dylib 0x0000000110cb2746 RtcPalThread::ThreadFunc(void*) + 54
6 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 11:
0 libsystem_kernel.dylib 0x00007fff6bf9b25e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff6be2a94f _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x00007fff6be2294e _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x00007fff6be1de53 _dispatch_worker_thread + 251
4 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
5 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
6 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 12:
0 libsystem_kernel.dylib 0x00007fff6bfa4a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c16d589 _pthread_cond_wait + 732
2 RtmMediaStack.dylib 0x0000000110cb03ec RTCPAL_TASK_QUEUE::Dequeue(RTCPAL_TASK_QUEUE_ITEM*, unsigned int, unsigned int*, unsigned int) + 396
3 RtmMediaStack.dylib 0x0000000110c0bff9 CStreamingEngineImpl::EngineWorkerThread(CStreamingEngineImpl*, int) + 665
4 RtmMediaStack.dylib 0x0000000110c0b1e2 CStreamingEngineImpl::EngineWorkerThreadProc(void*) + 98
5 RtmMediaStack.dylib 0x0000000110cb2746 RtcPalThread::ThreadFunc(void*) + 54
6 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 13:
0 libsystem_kernel.dylib 0x00007fff6bfa4a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c16d589 _pthread_cond_wait + 732
2 RtmMediaStack.dylib 0x0000000110cb303b RtcPalThreadWaitContext::WaitAny(unsigned int, RtcPalSemaphore* const*, unsigned int) + 667
3 RtmMediaStack.dylib 0x0000000110cb31c6 RtcPalWaitForAnyObject + 54
4 RtmMediaStack.dylib 0x0000000110c2a4e0 CStreamingEngineImpl::TimerThreadProc(void*) + 992
5 RtmMediaStack.dylib 0x0000000110cb2746 RtcPalThread::ThreadFunc(void*) + 54
6 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 14:
0 libsystem_kernel.dylib 0x00007fff6bfa4a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c16d589 _pthread_cond_wait + 732
2 RtmMediaStack.dylib 0x0000000110cb303b RtcPalThreadWaitContext::WaitAny(unsigned int, RtcPalSemaphore* const*, unsigned int) + 667
3 RtmMediaStack.dylib 0x0000000110cb2c83 RtcPalWaitForSingleObject + 51
4 RtmMediaStack.dylib 0x0000000110e83b25 RtpEventHandlerThread::EventHandlerThreadProc(void*) + 85
5 RtmMediaStack.dylib 0x0000000110cb2746 RtcPalThread::ThreadFunc(void*) + 54
6 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 15:
0 libsystem_kernel.dylib 0x00007fff6bfa5292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c16c009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6c16bbe9 start_wqthread + 13

Thread 16:
0 libsystem_kernel.dylib 0x00007fff6bfa5292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c16c009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6c16bbe9 start_wqthread + 13

Thread 17:
0 libsystem_kernel.dylib 0x00007fff6bfa5292 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff6c16c009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff6c16bbe9 start_wqthread + 13

Thread 18:: Dispatch queue: com.apple.root.default-qos
0 libsystem_platform.dylib 0x00007fff6c16561e os_unfair_lock_lock + 8
1 com.apple.CoreFoundation 0x00007fff43fcc99e __CFGetConverter + 78
2 com.apple.CoreFoundation 0x00007fff4400bda9 CFStringEncodingIsValidEncoding + 9
3 com.apple.CoreFoundation 0x00007fff4400af4f __CFStringEncodeByteStream + 1631
4 com.apple.Foundation 0x00007fff4613fcfd -[NSString(NSStringOtherEncodings) dataUsingEncoding:allowLossyConversion:] + 277
5 com.microsoft.IPA 0x000000010ea77ff0 -[ACTCompactBinaryProtocolWriter writeString:] + 167
6 com.microsoft.IPA 0x000000010ea54213 +[ACTAriaBondWriters serializeRecord:] + 1891
7 com.microsoft.IPA 0x000000010ea56301 +[ACTAriaBondWriters serializeDataPackage:] + 2094
8 com.microsoft.IPA 0x000000010ea56b2f +[ACTAriaBondWriters serializeClientToCollectorRequest:] + 1821
9 com.microsoft.IPA 0x000000010ea5d375 +[ACTBondObjCHelper serializeRecords:] + 1231
10 com.microsoft.IPA 0x000000010ea9243e -[ACTBondObjC processRecords:forSource:andEvents:httpHeaders:retryCount:responseHeaders:httpStatusCode:] + 218
11 com.microsoft.IPA 0x000000010ea92bef -[ACTBondObjC intake:forEvents:httpHeaders:retryCount:responseHeaders:httpStatusCode:] + 275
12 com.microsoft.IPA 0x000000010ea91770 -[ACTClassifier intakeMultiple:] + 736
13 libdispatch.dylib 0x00007fff6be225fa _dispatch_call_block_and_release + 12
14 libdispatch.dylib 0x00007fff6be1adb8 _dispatch_client_callout + 8
15 libdispatch.dylib 0x00007fff6be27cc5 _dispatch_queue_override_invoke + 880
16 libdispatch.dylib 0x00007fff6be1c9a9 _dispatch_root_queue_drain + 515
17 libdispatch.dylib 0x00007fff6be1c755 _dispatch_worker_thread3 + 101
18 libsystem_pthread.dylib 0x00007fff6c16c169 _pthread_wqthread + 1387
19 libsystem_pthread.dylib 0x00007fff6c16bbe9 start_wqthread + 13

Thread 19:
0 libsystem_kernel.dylib 0x00007fff6bf9b20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6bf9a724 mach_msg + 60
2 net.hockeyapp.sdk.mac 0x000000010d9c477a exception_server_thread + 201
3 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
4 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
5 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 20:
0 libsystem_kernel.dylib 0x00007fff6bfa4a1e __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6c16d589 _pthread_cond_wait + 732
2 libc++.1.dylib 0x00007fff69da9d43 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 com.apple.JavaScriptCore 0x00007fff47cbfad5 std::__1::cv_status std::__1::condition_variable::wait_until<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 117
4 com.apple.JavaScriptCore 0x00007fff47cbf9c0 std::__1::cv_status std::__1::condition_variable_any::wait_until<std::__1::unique_lock<bmalloc::Mutex>, std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::unique_lock<bmalloc::Mutex>&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 96
5 com.apple.JavaScriptCore 0x00007fff47cbf5e9 bmalloc::Scavenger::threadRunLoop() + 361
6 com.apple.JavaScriptCore 0x00007fff47cbf379 bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 9
7 com.apple.JavaScriptCore 0x00007fff47cbf6b8 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::Scavenger*), bmalloc::Scavenger*> >(void*) + 40
8 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 21:
0 libsystem_kernel.dylib 0x00007fff6bf9b20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6bf9a724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4404b7d5 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff4404ab27 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff4404a1a3 CFRunLoopRunSpecific + 483
5 com.apple.CoreFoundation 0x00007fff44088c33 CFRunLoopRun + 99
6 com.microsoft.IPA 0x000000010edee9b9 NTransport::CTransportThread::onThreadCreate(void*) + 277
7 com.microsoft.IPA 0x000000010edfe36e NUtil::CThreadImpl::posixThreadProc(void*) + 38
8 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 22:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff6bf9b20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6bf9a724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4404b7d5 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff4404ab27 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff4404a1a3 CFRunLoopRunSpecific + 483
5 com.apple.CFNetwork 0x00007fff43190e78 -[__CoreSchedulingSetRunnable runForever] + 722
6 com.apple.Foundation 0x00007fff461551f8 __NSThread__start__ + 1197
7 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 23:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff6bf9b20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6bf9a724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4404b7d5 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff4404ab27 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff4404a1a3 CFRunLoopRunSpecific + 483
5 com.apple.AppKit 0x00007fff4171ffc4 _NSEventThread + 184
6 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 24:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff6bfa4cfa __select + 10
1 com.apple.CoreFoundation 0x00007fff440858db __CFSocketManager + 635
2 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
3 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
4 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 25:
0 libsystem_kernel.dylib 0x00007fff6bf9b20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6bf9a724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff4404b7d5 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff4404ab27 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff4404a1a3 CFRunLoopRunSpecific + 483
5 com.apple.CoreFoundation 0x00007fff44088c33 CFRunLoopRun + 99
6 com.microsoft.IPA 0x000000010edee9b9 NTransport::CTransportThread::onThreadCreate(void*) + 277
7 com.microsoft.IPA 0x000000010edfe36e NUtil::CThreadImpl::posixThreadProc(void*) + 38
8 libsystem_pthread.dylib 0x00007fff6c16c661 _pthread_body + 340
9 libsystem_pthread.dylib 0x00007fff6c16c50d _pthread_start + 377
10 libsystem_pthread.dylib 0x00007fff6c16bbf9 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x435bac0180bf0024 rbx: 0x00006040000aa920 rcx: 0x00007fc16680eb00 rdx: 0x0000000000003850
rdi: 0x0000000000000000 rsi: 0x0000000000000008 rbp: 0x00007ffee28a1b60 rsp: 0x00007ffee28a19f0
r8: 0x00007fff9e25b8a0 r9: 0x00007fc1665324b0 r10: 0x00007fff9e2516c0 r11: 0x00007fc166ade110
r12: 0x000060400018e201 r13: 0x0000608000189f40 r14: 0x00007ffee28a1ba0 r15: 0x0000608000189f00
rip: 0x000000010ed77c5c rfl: 0x0000000000000246 cr2: 0x00007ffee289de70

Logical CPU: 0
Error Code: 0x020000b8
Trap Number: 133

This crashing issue should now be fixed for all users.

Just yesterday, and with no known change to my Macbook Pro (15-inch, 2016) running High Sierra 10.13.4 (17E202), Skype for Business Mac just stopped launching.  I select it and it 'unexpectedly quits'.  I tried a few things like clearing out my keychain, removed and reinstalled the latest version, but nothing works.  What has worked for some of you?  My experience with SFB is that it has been about the worst business application I have ever used.   That might be more due to the IT side for our organization that is not very Mac friendly.  But in this case, I should at least be able to start the app!  Any guidance would be appreciated.  Thanks

I am replying the 2nd time. It's annoying that my original post was deleted for no reason.

My applications Skype for Business and OneDrive Business crashes with the same signatures.

From an IP address in  the UK via VPN both applications works just fine.

From an IP address in Germany without VPN those applications crashes.

Dependent on the geo location the apps must hit different server nodes of the cloud.

Was the faulty server component not rolled back across all server nodes?

Here the crash logs:

Process:               OneDrive [25890]

Path:                  /Applications/OneDrive.app/Contents/MacOS/OneDrive

Identifier:            com.microsoft.OneDrive-mac

Version:               18.065.0329 (18065.0329.0008)

App Item ID:           823766827

App External ID:       826917933

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           OneDrive [25890]

User ID:               501

Date/Time:             2018-05-19 12:44:36.347 +0200

OS Version:            Mac OS X 10.11.6 (15G20015)

Report Version:        11

Anonymous UUID:        3017EE47-F3EE-5110-B6C4-332DD1BB0D4E

Sleep/Wake UUID:       0FDDF91D-C4D4-4C35-8AF3-776940605C86

Time Awake Since Boot: 150000 seconds

Time Since Wake:       4300 seconds

System Integrity Protection: disabled

Crashed Thread:        6  Dispatch queue: com.apple.CFNetwork.HTTP2.HTTP2Stream

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

Assertion failed: (!fHeadersBegan), function _onqueue_beginHeaders, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/CFNetwork/CFNetwork-760.9/HTTP2/SHTTP2Stream.cpp, line 720.

Process:               Skype for Business [26305]

Path:                  /Applications/Skype for Business.app/Contents/MacOS/Skype for Business

Identifier:            com.microsoft.SkypeForBusiness

Version:               16.17.65 (16.17.65)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Skype for Business [26305]

User ID:               501

Date/Time:             2018-05-19 17:04:39.085 +0200

OS Version:            Mac OS X 10.11.6 (15G20015)

Report Version:        11

Anonymous UUID:        3017EE47-F3EE-5110-B6C4-332DD1BB0D4E

Sleep/Wake UUID:       0FDDF91D-C4D4-4C35-8AF3-776940605C86

Time Awake Since Boot: 170000 seconds

Time Since Wake:       19000 seconds

System Integrity Protection: disabled

Crashed Thread:        26  Dispatch queue: com.apple.CFNetwork.HTTP2.HTTP2Stream

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

Assertion failed: (!fHeadersBegan), function _onqueue_beginHeaders, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/CFNetwork/CFNetwork-760.9/HTTP2/SHTTP2Stream.cpp, line 720.

No, that would be unrelated.  As long as both apps are running, and you are signed into both apps with the same account, you should be seeing presence.  If you aren't, then try restarting each app.

Dear Phill

Skype is running but I don't see the status of my colleagues in Outlooks to field. I used to do that. 

Is this related or some other issue?

regards, 

Chrilles

We believe that this issue is now resolved.  The problem was an Exchange update that has been rolled back.  The initial fix done on Monday did not fix the entire issue, but the second fix should work for all customers.

Phil.

I am up and running now after some Keychain deletions.

Thanks a lot Phil!

Chrilles

Hi Phil,

Since I was the one who originally open this thread about a month and a half, I wanted to chime in...

I'm also experiencing the problem since this morning. It crashes even on the background when not interacting with it. It'll stay up for maybe a couple of hours, then crash on its own. Almost the same stack trace as others have shown. Using version16.16.102  on OS X 10.11.6. See below.

Now, how come this kind of changes to the Exchange Server passed the QA process since it's affecting a lot of users ?. There is something missing in the way QA tests are designed since there are clearly use cases on Mac's that are not being tested through the QA process.

Process: Skype for Business [75685]
Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business
Identifier: com.microsoft.SkypeForBusiness
Version: 16.16.102 (16.16.102)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Skype for Business [75685]
User ID: 501

Date/Time: 2018-05-01 15:41:22.459 -0700
OS Version: Mac OS X 10.11.6 (15G20015)
Report Version: 11
Anonymous UUID: 8ECF43D3-7DCB-DFA6-1316-7E7FD0736DCB

Sleep/Wake UUID: 4008412A-A2E4-47D0-9675-A1E3C6532778

Time Awake Since Boot: 510000 seconds
Time Since Wake: 20000 seconds

System Integrity Protection: enabled

Crashed Thread: 1 Dispatch queue: com.apple.libdispatch-manager

Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Global Trace Buffer (reverse chronological seconds):
1143.819827 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85f22db90 SSL Handshake DONE
1144.066380 CFNetwork 0x00007fff9277fb7b TCP Conn 0x7fd85f22db90 starting SSL negotiation
1144.066583 CFNetwork 0x00007fff9277e545 TCP Conn 0x7fd85f22db90 complete. fd: 21, err: 0
1144.066907 CFNetwork 0x00007fff9280ce1f TCP Conn 0x7fd85f22db90 event 1. err: 0
1144.167979 CFNetwork 0x00007fff9277d817 TCP Conn 0x7fd85f22db90 started
1935.175795 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85d3d8870 SSL Handshake DONE
1935.424808 CFNetwork 0x00007fff9277fb7b TCP Conn 0x7fd85d3d8870 starting SSL negotiation
1935.425057 CFNetwork 0x00007fff9277e545 TCP Conn 0x7fd85d3d8870 complete. fd: 21, err: 0
1935.425371 CFNetwork 0x00007fff9280ce1f TCP Conn 0x7fd85d3d8870 event 1. err: 0
1935.527312 CFNetwork 0x00007fff9277d817 TCP Conn 0x7fd85d3d8870 started
2658.941425 CFNetwork 0x00007fff9277e8b2 TCP Conn 0x7fd858510010 Failed : error 0:60 [60]
2658.941429 CFNetwork 0x00007fff9277e545 TCP Conn 0x7fd858510010 complete. fd: -1, err: 60
2658.941506 CFNetwork 0x00007fff9280ce1f TCP Conn 0x7fd858510010 event 3. err: 60
2669.823506 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85f22db90 SSL Handshake DONE
2669.878362 CFNetwork 0x00007fff9277fb7b TCP Conn 0x7fd85f22db90 starting SSL negotiation
2669.878596 CFNetwork 0x00007fff9277e545 TCP Conn 0x7fd85f22db90 complete. fd: 30, err: 0
2669.878792 CFNetwork 0x00007fff9280ce1f TCP Conn 0x7fd85f22db90 event 1. err: 0
2669.916645 CFNetwork 0x00007fff9277d817 TCP Conn 0x7fd85f22db90 started
2718.198730 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85de8b610 SSL Handshake DONE
2718.436816 CFNetwork 0x00007fff9277fb7b TCP Conn 0x7fd85de8b610 starting SSL negotiation
2718.436941 CFNetwork 0x00007fff9277e545 TCP Conn 0x7fd85de8b610 complete. fd: 72, err: 0
2718.437213 CFNetwork 0x00007fff9280ce1f TCP Conn 0x7fd85de8b610 event 1. err: 0
2718.528079 CFNetwork 0x00007fff9277d817 TCP Conn 0x7fd85de8b610 started
2730.876830 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85d4be820 SSL Handshake DONE
2730.880296 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85d4165d0 SSL Handshake DONE
2730.958333 CFNetwork 0x00007fff9277fb7b TCP Conn 0x7fd85d4be820 starting SSL negotiation
2730.958506 CFNetwork 0x00007fff9277e545 TCP Conn 0x7fd85d4be820 complete. fd: 69, err: 0
2730.958585 CFNetwork 0x00007fff9280ce1f TCP Conn 0x7fd85d4be820 event 1. err: 0
2730.961000 CFNetwork 0x00007fff9277fb7b TCP Conn 0x7fd85d4165d0 starting SSL negotiation
2730.961119 CFNetwork 0x00007fff9277e545 TCP Conn 0x7fd85d4165d0 complete. fd: 32, err: 0
2730.961181 CFNetwork 0x00007fff9280ce1f TCP Conn 0x7fd85d4165d0 event 1. err: 0
2731.038765 CFNetwork 0x00007fff9277d817 TCP Conn 0x7fd85d4be820 started
2731.040099 CFNetwork 0x00007fff9277d817 TCP Conn 0x7fd85d4165d0 started
2731.125114 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85da0eab0 SSL Handshake DONE
2731.125983 CFNetwork 0x00007fff9277fc9f TCP Conn 0x7fd85d10a160 SSL Handshake DONE

Thread 0:: Dispatch queue: com.apple.main-thread
0 com.microsoft.IPA 0x000000010b7685a2 NUtil::CTimer::stop() + 10
1 com.microsoft.IPA 0x000000010b48afa1 NAppLayer::CTransportRequestRetrialQueue::flushPendingToSendRequestList() + 419
2 com.microsoft.IPA 0x000000010b48bb7b NAppLayer::CTransportRequestRetrialQueue::handleFinalTransportResponse(NTransport::CTransportRequestEvent const&, bool) + 1127
3 com.microsoft.IPA 0x000000010b6b80b8 NTransport::CSessionBase<NTransport::IEwsSession>::updateRequestState(NTransport::CTransportRequestEvent const&) + 146
4 com.microsoft.IPA 0x000000010b6ab81c NTransport::CRequestManager::notify(unsigned int, NUtil::CRefCountedPtr<NTransport::ITransportRequest> const&, std::__1::list<NUtil::CRefCountedPtr<NTransport::ITransportResponse>, std::__1::allocator<NUtil::CRefCountedPtr<NTransport::ITransportResponse> > > const&) + 118
5 com.microsoft.IPA 0x000000010b779f82 NUtil::CEventQueue::run() + 612
6 com.apple.CoreFoundation 0x00007fff9a4537e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
7 com.apple.CoreFoundation 0x00007fff9a432f0c __CFRunLoopDoSources0 + 556
8 com.apple.CoreFoundation 0x00007fff9a43242f __CFRunLoopRun + 927
9 com.apple.CoreFoundation 0x00007fff9a431e28 CFRunLoopRunSpecific + 296
10 com.apple.HIToolbox 0x00007fff93f00935 RunCurrentEventLoopInMode + 235
11 com.apple.HIToolbox 0x00007fff93f0076f ReceiveNextEventCommon + 432
12 com.apple.HIToolbox 0x00007fff93f005af _BlockUntilNextEventMatchingListInModeWithFilter + 71
13 com.apple.AppKit 0x00007fff93059df6 _DPSNextEvent + 1067
14 com.apple.AppKit 0x00007fff93059226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
15 com.apple.AppKit 0x00007fff9304dd80 -[NSApplication run] + 682
16 com.apple.AppKit 0x00007fff93017368 NSApplicationMain + 1176
17 com.microsoft.SkypeForBusiness 0x0000000109cd7299 0x109cc9000 + 58009
18 libdyld.dylib 0x00007fff92a725ad start + 1

Thread 1 Crashed:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9961defa kevent_qos + 10
1 libdispatch.dylib 0x00007fff94a98165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00007fff94a97dcd _dispatch_mgr_thread + 52

Still happening on a regular basis. One thing I noticed. Each time it crashes I also see that in my Keychain 1 entry has a new modified date/time with it being same as when the crash occurred. That Keychain entry for SfB contains my password.

Following is an excerpt from the log file:

rocess: Skype for Business [71360]
Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business
Identifier: com.microsoft.SkypeForBusiness
Version: 16.17.51 (16.17.51)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Skype for Business [71360]
User ID: 155345694

Date/Time: 2018-05-01 14:14:49.055 -0600
OS Version: Mac OS X 10.13.4 (17E199)
Report Version: 12
Bridge OS Version: 3.0 (14Y664)
Anonymous UUID: 39A06E74-4845-F656-DD6C-2F11CCA8C311

Time Awake Since Boot: 110000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x20:
-->
__TEXT 0000000102295000-00000001026da000 [ 4372K] r-x/rwx SM=COW /Applications/Skype for Business.app/Contents/MacOS/Skype for Business

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.IPA 0x0000000103ed19ca NUtil::CTimer::stop() + 10
1 com.microsoft.IPA 0x0000000103bef891 NAppLayer::CTransportRequestRetrialQueue::flushPendingToSendRequestList() + 419
2 com.microsoft.IPA 0x0000000103bf046b NAppLayer::CTransportRequestRetrialQueue::handleFinalTransportResponse(NTransport::CTransportRequestEvent const&, bool) + 1127
3 com.microsoft.IPA 0x0000000103e1f86a NTransport::CSessionBase<NTransport::IEwsSession>::updateRequestState(NTransport::CTransportRequestEvent const&) + 146
4 com.microsoft.IPA 0x0000000103e12c08 NTransport::CRequestManager::notify(unsigned int, NUtil::CRefCountedPtr<NTransport::ITransportRequest> const&, std::__1::list<NUtil::CRefCountedPtr<NTransport::ITransportResponse>, std::__1::allocator<NUtil::CRefCountedPtr<NTransport::ITransportResponse> > > const&) + 118
5 com.microsoft.IPA 0x0000000103ee33d2 NUtil::CEventQueue::run() + 612
6 com.apple.CoreFoundation 0x00007fff52b72a61 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
7 com.apple.CoreFoundation 0x00007fff52c2c47c __CFRunLoopDoSource0 + 108
8 com.apple.CoreFoundation 0x00007fff52b554c0 __CFRunLoopDoSources0 + 208
9 com.apple.CoreFoundation 0x00007fff52b5493d __CFRunLoopRun + 1293
10 com.apple.CoreFoundation 0x00007fff52b541a3 CFRunLoopRunSpecific + 483
11 com.apple.HIToolbox 0x00007fff51e3cd96 RunCurrentEventLoopInMode + 286
12 com.apple.HIToolbox 0x00007fff51e3cb06 ReceiveNextEventCommon + 613
13 com.apple.HIToolbox 0x00007fff51e3c884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
14 com.apple.AppKit 0x00007fff500efa73 _DPSNextEvent + 2085
15 com.apple.AppKit 0x00007fff50885e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
16 com.apple.AppKit 0x00007fff500e4885 -[NSApplication run] + 764
17 com.apple.AppKit 0x00007fff500b3a72 NSApplicationMain + 804
18 com.microsoft.SkypeForBusiness 0x00000001022a2d69 0x102295000 + 56681
19 libdyld.dylib 0x00007fff7ae6a015 start + 1

FYI - We are seeing a surge in crashes again this morning, and investigation has started.  

Phil.

My client has been stable, but I have another user who continues to have the same type of crashes within the past hour.  Not sure if it should take this long to propagate around?

Mine has been up and stable for over an hour. I can click on meetings and it stays up.

Same followup -- I have had 2 crashes since the keychain clearing done yesterday afternoon.  Seems to have recovered fine, and is up and running now...

SfB seems stable for now.    The crashes have not happened for about an hour.    If it did not crash on start up I could usually make it crash by clicking on the meetings tab.    Support told us the rollback had taken place.

Unfortunately we are still having this issue.   Same crash error.  Sometimes it will stay up for a bit but other times it crashes as soon as you start it up.   Some of the behavior:

The Meetings Tab spins and says "checking for updates" 

Crashes on login

This is my crash directory showing the regular crashes.  

Thanks Phil!  I hope so...mine just crashed again:

Process: Skype for Business [57814]
Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business
Identifier: Skype for Business
Version: 16.16.102 (16.16.102)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Skype for Business [57814]
User ID: 365529678

Date/Time: 2018-04-30 20:10:58.245 -0400
OS Version: Mac OS X 10.13.4 (17E199)
Report Version: 12
Anonymous UUID: 1B5E7AEB-05B7-9105-F53B-5A5B5D521FAD

Sleep/Wake UUID: 788B16A6-13C8-428D-BC3B-924DCE395714

Time Awake Since Boot: 110000 seconds
Time Since Wake: 3700 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Exception Note: EXC_CORPSE_NOTIFY