Forum Discussion
Skype for Business Mac Client version 16.15.166 crashes every time on start
A colleague has Skype for Business ver. 16.13.184 and this one is not crashing.
It it possible to download that version some where?
Phil.
- Chrilles WybrandtMar 09, 2018Copper Contributor
Thanks Philip,
I will keep trying. It is, however, still not working today.
/Chrilles
- Phillip GardingMar 09, 2018Iron Contributor
Chrilles:
Can you confirm your OSX version? The crash related to the service component only happens on El Capitan (version 10.11). You can see the OS version by clicking About This Mac on the Apple menu. If you have a different version than 10.11, then this is a different issue.
If you can get us a crash dump, that would be helpful. Also, if you have a support contract with Microsoft, I would recommend opening a support ticket so that our support team can help to diagnose this.
Phil.
- Chrilles WybrandtMar 12, 2018Copper Contributor
My OS version is macOS High Sierra, Version 10.13.1 (17B48)
Please feel free to request access to the crash report on this link:
https://docs.google.com/document/d/1eFuBXLTMQKSB_f1mLrmBkgMrTcjKnDW6BUJaj3Lvew0/edit?usp=sharing