Forum Discussion

Anonymous

Apr 03, 2017

Solved

SfB Fast Insider - Calendar not showing

So I have SfB 2015 on prem and Exch O365. All was working fine until the latest update. I go sign in and put in the correct details and it just drops out to sign in again. Anyone else see this...

Insider Preview

mac

Skype for Business

Kam Foo Aw
Apr 25, 2017
Hi Graham, let's try a few things:

1. Sign out of SFB Mac.

2. Click on "Delete Sign-in Info" button.

3. Enter the same SFB account for the 1st and 3rd input fields of the sign in screen, e.g. graham@contoso.com.

4. Sign in and let me know if it works.

We have changed the Exchange functionality because it was not detecting connectivity failure. But it means that it is a bit more stricter when it comes to the user name matching.

Jan Pettersson

Copper Contributor

Apr 11, 2017

I have the same issue. And the client does not save any conversation history.

Anonymous

Apr 11, 2017

Updated client today and same issue. Submitted the logs a few days ago via the app.

Kam Foo Aw
Microsoft
Apr 14, 2017
Hi Graham. Do your SFB account and Exchange account have the same addresses? After the sign in prompt, were you able to see the meetings? We will try to pull your ticket.
- Anonymous
  Apr 25, 2017
  Hi Kam, yes they are the same. SfB is on premise 2015 Server and Exchange is pure O365 (using DirSync etc). Once I attempt to sign in, it jumps back to the sign in as per the screen shot above.
  - Kam Foo Aw
    Microsoft
    Apr 25, 2017
    Hi Graham, let's try a few things:
    
    1. Sign out of SFB Mac.
    
    2. Click on "Delete Sign-in Info" button.
    
    3. Enter the same SFB account for the 1st and 3rd input fields of the sign in screen, e.g. graham@contoso.com.
    
    4. Sign in and let me know if it works.
    
    We have changed the Exchange functionality because it was not detecting connectivity failure. But it means that it is a bit more stricter when it comes to the user name matching.