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Deleted's avatar
Deleted
Apr 03, 2017
Solved

SfB Fast Insider - Calendar not showing

So I have SfB 2015 on prem and Exch O365.  All was working fine until the latest update.  I go sign in and put in the correct details and it just drops out to sign in again.  Anyone else see this...
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  • Kam Foo Aw's avatar
    Kam Foo Aw
    Apr 25, 2017

    Hi Graham, let's try a few things:

     

    1. Sign out of SFB Mac.

    2.  Click on "Delete Sign-in Info" button.

    3.  Enter the same SFB account for the 1st and 3rd input fields of the sign in screen, e.g. graham@contoso.com. 

    4.  Sign in and let me know if it works.

     

    We have changed the Exchange functionality because it was not detecting connectivity failure.  But it means that it is a bit more stricter when it comes to the user name matching.

     

     

Arnold De Guzman's avatar
Arnold De Guzman
Copper Contributor
Sep 19, 2017

I just wanted to add that I'm experiencing the same issue.  When I click on Sign in, I get a blank pop-up window that just spins.  I've clean uninstalled Lync as well as SFB.  The meetings view did work for me in a previous build.  When the pop-up goes away after a minute, the display is updated "You have no meetings today" then "Checking for updates..." and then back to Exchange prompt for Sign in.

 

Kam Foo Aw's avatar
Kam Foo Aw
Icon for Microsoft rankMicrosoft
Sep 19, 2017
Arnold, can you please go to Help/Report an issue? If you don't have that option, please go the Preferences/General/Generate the log files and share the log files with me directly.

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