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Sascha Schmatz's avatar
Sascha Schmatz
Brass Contributor
Jan 11, 2017

SfB crashes when desktop sharing starts on the other end

Hi all,   I am running version 16.3.121 and my SfB account is hosted at O365. We do have a hybrid SfB setup, which means we also have an OnPremise SfB infrastrucutre with PSTN.   Anytime I am in ...
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Sascha Schmatz's avatar
Sascha Schmatz
Brass Contributor
Jan 12, 2017
Glad to know I am not the only one with that issue.
Kam Foo Aw's avatar
Kam Foo Aw
Icon for Microsoft rankMicrosoft
Jan 23, 2017

Hi Sascha.  There was an issue where the Windows SFB client recently modified desktop sharing.  The fuzzy shared desktop may be video based screen sharing.  Was there any video/camera turned on?  Was the video quality okay?

 

There is a new build of SFB Mac Insider build 16.3.200 which there is a bug fix in video based screen sharing.  Please upgrade to this new build to see if it improves the quality.  Thanks.