Forum Discussion

Copper Contributor

Apr 11, 2017

Wrong job title displaying

I'm using SfB on Mac (Version 16.5.185) and my job title is still my old title. (It was changed March 15th). Is there a grace period for it to sync from Outlook? Please advise. Thanks!

Skype for Business

Phillip Garding

Former Employee

Aug 03, 2018

This is a known issue, and we are working on a fix in the UCWA component of the server. The app relies on the server component to refresh the contact information, and it doesn't always refresh for yourself in some circumstances. Everyone else should be seeing your correct information; it is just your view of the contact card that has stale data.

Copper Contributor

Dec 13, 2018

Phillip Garding Is there any update on this issue ?

We also have multiple users facing this issue as of 13th December, 2018.

Phillip Garding
Former Employee
Dec 13, 2018
The fix for Skype for Business Online users is in the final stages of testing, and should be in production by the end of the year. The fix is also on track to be released as part of the next cumulative updates to Skype for Business 2015 and 2019 servers.
- John Francis
  Iron Contributor
  Jan 24, 2019
  Hi Phillip Garding - is there any update on the fix for Skype for Business Online?
  Our SfB Mac/iOS users are impacted.
  PC users see all of the correct job titles for the Mac users.
  All Mac users see old / incorrect / stale job titles for themselves and other Mac users.
  All these Mac users are homed in SfB Online.
  - Dave Harris
    Copper Contributor
    Jan 30, 2019
    Not fixed for Online version currently
- Phillip Garding
  Former Employee
  Dec 13, 2018
  To clarify my statement - the fix is on track to be included in SfB 2015 Server CU9, currently expected to release in CY2019 Q1. SfB 2019 Server CU1 is expected to release in CY2019 Q2.
  - Bhuvnesh
    Copper Contributor
    Dec 14, 2018
    Thanks for the update. Phillip Garding

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