Forum Discussion
New Skype for Business on Mac (Insider) build is available!
MicrosoftHi. We changed the app behavior in 16.1 to fix an IM auto accepting issue.
In the older builds such as 16.0.3638, unfortunately SFB Mac was not checking the right policy to show the option of Tabbed conversations. It was only checking SaveIMHistory policy. This indirectly resulted in the IM sender receiving error incorrectly when sending IM to SFB Mac users. In 16.1, we changed SFB Mac to only check for Server Side Conversation History to show tabbed conversation to improve IM reliability.
We understand that this behavior change has generated many feedbacks. We heard your feedbacks. We are working to find a solution if we can make tabbed conversations available for users without server side conversation history.
Thanks, very helpful and I have seen the number of could not send errors decrease. Could you confrm which policy we should check?
and apparently the return of the "we could not deliver this message" error again. :-(
- But still limited to having SSCH enabled on the server side.
With 16.2.111 in the fast release channel the preference is back and working properly. We didn't change anything server-side so I'm guessing a client-side fix was implemented?
- Kam Foo Aw
Hi Brian, the next thing to check if the IM Archivng client policy has been enabled.
Cmdlet
Description
Get-CsArchivingPolicy
Returns information about your organization's instant messaging (IM) sessions archiving policies.
Grant-CsArchivingPolicy
Assigns instant messaging (IM) session archiving policies to users or sets of users. These policies give you the ability to archive all IM sessions that take place between internal users, and/or to archive all IM sessions that take place between internal users and
We have both of those already configured, EnableServerConversation is True and we have Oauth set up between on premise Exchange and online SfB.
- Kam Foo AwThere is a global policy "EnableServerConversationHistory". Please check if it is enabled. You can query it byGet-CsClientPolicy | ft identity, EnableServerConversationHistoryThe default value is usually True.Identity EnableServerConversationHistory-------- -------------------------------Global TrueIf you are using Exchange on-prem with SFB online, there are additional steps needed to enable SSCH (server side conversation history), documented here: https://technet.microsoft.com/en-us/library/mt652109.aspx.
Thanks, but those commands do not appear to be supported in Skype for Business on-line. When we run
get-csClientPolicy –Identity Global it returns that "EnableServerConversationHistory” is set to true.
Can you clarify what we should look for and how to set this on SfB online ?
- Kam Foo Aw
Here is how the server side conversation history should be configured: https://technet.microsoft.com/en-us/library/dn985897.aspx. Hope this helps.
