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Rafael Azeredo's avatar
Rafael Azeredo
Copper Contributor
Dec 12, 2016

Meetings not showing

Hi, 

 

For a reason I don't understand my meetings don't appear listed in the Meetings tab...

When I click the tab I receive the message: "We can't connect to Exchange. Please try again later."

 

The weirdest thing is that this feature used to be working fine on a previous version, I don't remember exactly which version but maybe one month ago...

 

The version I'm using is 16.2.143

 

Can someone help?

 

Thanks

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  • Brian Payst's avatar
    Brian Payst
    Brass Contributor
    Dec 12, 2016
    make sure you enter your Exchange credentials on the main SfB login screen. We use federated authentication and if the credentials are not on that initial screen, the meetings will not appear.
    • Rafael Azeredo's avatar
      Rafael Azeredo
      Copper Contributor
      Dec 12, 2016

      I have the same details in the login screen that I had when it was working correctly in the previous builds.

       

      I have the same username and password in both SfB and Outlook.

       

      Thanks

      • Glen Ringkøbing Jensen's avatar
        Glen Ringkøbing Jensen
        Iron Contributor
        Dec 14, 2016

        We had a user with the same problem "Meetins not showing"

        Signed out user of Skype for Business. Deleted my sign-info and logged in again and it worked

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