Forum Discussion

Jeff Whealen's avatar
Jeff Whealen
Copper Contributor
Jan 10, 2017

Mac user having issues joining Skype meetings

I have a few Mac users that have issues joining a Skype meeting from the client. It appears if they click "Join" or the hyperlink in the email it fails to join them into the meeting. It keeps ringing...
mac
Brandon Totel's avatar
Brandon Totel
Copper Contributor
Aug 08, 2017

I am also having similar issue as well, users can login to Skype but when they try to join a meeting the call window just continually rings trying to connect. All other aspects of Skyp work, i.e. Chats, Video, Calling, etc. just not connecting to meetings.

  • AlexanderHolmeset's avatar
    AlexanderHolmeset
    MVP
    Aug 12, 2017

    Did it work before? Can you two check if you guys are using the same version number? 

    • Amesh Shah's avatar
      Amesh Shah
      Copper Contributor
      Nov 29, 2017

      I am having the same issue. I am using Skype for Business version 16.12.77. We had users on a Windows machine able to connect to the call using the Skype for Business Application, but multiple users on Mac OS with this version. The Mac users just show 1 user in the conference and would just get ring no answer when trying to connect. 

      • AlexanderHolmeset's avatar
        AlexanderHolmeset
        MVP
        Nov 29, 2017

        What happens if the mac users are added to the meeting by someone thats already there.