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B B's avatar
B B
Brass Contributor
Feb 13, 2017

Headset Mutes Automatically (16.3.240)

Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself.  As soon as it does this once then the heads...
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B B's avatar
B B
Brass Contributor
Mar 14, 2017

Updating that on 16.5.142 this still occurs.  

  • Chermaine Li's avatar
    Chermaine Li
    Icon for Microsoft rankMicrosoft
    Mar 14, 2017

    Hi BB,

    Can you please go to Help | Report an Issue, and file a ticket?

    Thanks, Chermaine

    • B B's avatar
      B B
      Brass Contributor
      Mar 14, 2017

      I did this before (it's above in the thread), do you need me to do it again?  My configuration hasn't changed other than updating to the latest fast build.

      • Chermaine Li's avatar
        Chermaine Li
        Icon for Microsoft rankMicrosoft
        Mar 14, 2017

        Yes, please file a new bug so we can get logs from the latest build.  Thanks!

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