Forum Discussion
B B
Feb 13, 2017Brass Contributor
Headset Mutes Automatically (16.3.240)
Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. As soon as it does this once then the heads...
B B
Feb 16, 2017Brass Contributor
As Spice911 comments, is anyone from Microsoft monitoring these conversations? I assumed (perhaps incorrectly) that feedback here would be read by someone with the ability to take action. Otherwise this is an echo chamber with none of us on the outside able to do anything about this bug. This is incredibly frustrating (both the broken aspect of the application and the lack of response). This error also extends beyond just SfB borders breaking an aspect of the entire MacOS given that once this mute situation starts it affects all applications with audio and continues after SfB is shut back down. You need to address this issue Microsoft, where can I go to initiate action on this?