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B B's avatar
B B
Brass Contributor
Feb 13, 2017

Headset Mutes Automatically (16.3.240)

Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself.  As soon as it does this once then the heads...
mac
Skype for Business
Henry van Haren's avatar
Henry van Haren
Copper Contributor
Dec 21, 2017

This occasionally happens in our company where we all call with SFB 2016 (windows 10 / O365). To resolve the problem you only have to do the check of the audio in the options for audio in the SFB client. At least that fixes it for us.

  • Martijn van Unen's avatar
    Martijn van Unen
    Copper Contributor
    Dec 21, 2017

    Hi Henry,

    Thanks for your contribute... but you are posting in a MAC thread... 

    It is/was about the Skype Mac pre-release client

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