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Sascha Schmatz's avatar
Sascha Schmatz
Brass Contributor
Jan 16, 2017

Conversation History not working

I am on SfB 16.3.121 and my "converstion history" is most of the time not saved into my Exchange Online mailbox. My SfB account is in O365 as well and our autodiscover DNS entries are pointing to O36...
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Kam Foo Aw's avatar
Kam Foo Aw
Icon for Microsoft rankMicrosoft
Feb 07, 2017

Have you reported the issue through "Help/Report an issue"?  I will follow up with the triage team if they have received your report.

  • Jörg von der Ohe's avatar
    Jörg von der Ohe
    Iron Contributor
    Feb 10, 2017

    Sorry for my late answer, but after recreating the profile it works now.

    Edit: Kam Foo Aw  it works not, i've submitted a bug via the In-App Help-Menu

    • Sascha Schmatz's avatar
      Sascha Schmatz
      Brass Contributor
      Feb 16, 2017

      Good news. Since updating to the newest insider version 16.4.203 the chat history is working again.

      I even did not had to delete cache files or re-create the profile.

       

      Thanks for fixing!

  • Sascha Schmatz's avatar
    Sascha Schmatz
    Brass Contributor
    Feb 08, 2017

    I just did reporting the issue. I can be available at anytime for further checks and sending logs. Just let me know.

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