Forum Discussion
Conversation History not working
I am on SfB 16.3.121 and my "converstion history" is most of the time not saved into my Exchange Online mailbox. My SfB account is in O365 as well and our autodiscover DNS entries are pointing to O36...
Kam Foo Aw
Microsoft
MicrosoftHi Sascha. Is the conversation history not being saved? Was there any change in your Exchange account?
No changes I am aware of.
My mailbox is still at Office 365/Exchange Online; same with my SfB account.
The only thing we still have is our SfB servers OnPremise for PSTN and therefore all DNS entries points to OnPremise - but as SfB hybrid. Don't know if that makes the difference why no conversation history at all is save into my mailbox.