Forum Discussion
Broken Chat List
I may have posted this in the wrong place yesterday (attached to a version release announcment). Proabalby better as its own post: I have a long standing problem and wonder if others have same pr...
What is your retention period for chat? We have retention turned off, which terminates the chat if not read soon enough, and this can cause the issue you see. A record of the chat is recorded, but the content is no longer there.
We have not changed retention (nor would I know where). To be clear though, I am not seeing empty messages. What i was talking about is a series of chats in history with one person rather than it being shown as one long chat. I don't know what starts and stops a chat.
