Forum Discussion
Technical Issue during AB-900 Beta Exam - Pearson VUE Queue System Failure - Case #14052082
Hello Support Team, I am writing to request assistance regarding a technical issue I experienced during my AB-900 Beta Exam appointment on January 2nd, 2026. I had a voucher providing an 80% dis...
This situation is usually handled by the exam sponsor rather than the testing provider. Since the problem happened after check-in and was caused by the queue system, it should be considered a technical failure and not a missed appointment. Make sure to keep all case numbers, chat transcripts, and timestamps, and reference them clearly when following up. You should ask specifically for a new authorization or voucher based on a documented technical issue during the scheduled exam window. These cases are often resolved manually once all details are reviewed.