Forum Discussion
Resources email reply wrong
Hi, I am new here for the first time, cannot check any post regarding this issue. My colleague report to me that she sent an email to a resource email, booking a room, but got no reply. Some tim...
Hello MLKwan!
Looks like the email address may have been misdirected or changed during the process, possibly due to a configuration issue in Exchange or OWA. Since the email trace shows the message was sent correctly, it might be worth checking the rules or forwarding settings in OWA to ensure nothing is redirecting emails incorrectly. To dig deeper, you could check for any issues with mailbox permissions or auto-forwarding that might be causing the problem.
Hope it helps!