Forum Discussion

Copper Contributor

Aug 20, 2020

URGENT - Unable to Remove Deleted File from Shared With Me (sharer account deleted)

Hi, I'm hoping somebody can help with an issue I am having please. I too have files under "shared with me", but the problem I'm facing is that I can no longer open the files that were origina...

Rolf-42

Iron Contributor

Aug 20, 2020

Hello UH123640

Since you already contacted support they may have already asked you to clear the Office document cache?

https://support.microsoft.com/en-us/office/delete-your-office-document-cache-b1d3765e-d71b-4bb8-99ca-acd22c42995d

It is just a wild guess so please don't be mad at me if it also does not work... Just saying

Cheers
Rolf
#MCT #LearnWithRolf #TheCloud42

UH123640

Copper Contributor

Aug 27, 2020

HI Rolf-42

I tried this, but still no luck. Thank you anyway.

Umar