Forum Discussion
Outlook - re-directing emails based on content
Hi all, is it possible to forward emails received to specific users based on the content of the email. ie, if specific phrases or text are include in the body of the email, then forward to a user or ...
Thanks for the reply however I need a bit more detail on how to build it, are there any videos or examples I could follow
Sure Rob 🙂 there are lots of flow templates available that you can leverage- try this one:
https://flow.microsoft.com/en-us/galleries/public/templates/c448fc165cd948efa0b565136b285c8a/route-emails-according-to-category-of-a-text-by-ai-builder-on-new-email/
If you haven't used power automate at all before- this learning path is a great place to start:
https://docs.microsoft.com/en-us/learn/modules/get-started-flows/
https://flow.microsoft.com/en-us/galleries/public/templates/c448fc165cd948efa0b565136b285c8a/route-emails-according-to-category-of-a-text-by-ai-builder-on-new-email/
If you haven't used power automate at all before- this learning path is a great place to start:
https://docs.microsoft.com/en-us/learn/modules/get-started-flows/