Forum Discussion

Copper Contributor

Sep 25, 2021

Solved

DA-100 exam got stuck at relaunch screen

My DA-100 exam got stuck at relaunch screen. I need to report the issue. Can someone please share the Microsoft support email address to send the email regarding exam failure.

What needs to be done?

Thanks,

Bhawna

RenJones
Sep 25, 2021
Hi Bhawna- the MS certification support forum is here: https://aka.ms/CertificationSupport

But you'll need to try the exam provider first; were you using pearson vue? If so; this is the right place: https://home.pearsonvue.com/microsoft/contact

3 Replies

RenJones
MCT
Sep 25, 2021
Hi Bhawna- the MS certification support forum is here: https://aka.ms/CertificationSupport

But you'll need to try the exam provider first; were you using pearson vue? If so; this is the right place: https://home.pearsonvue.com/microsoft/contact
- Bhawna007
  Copper Contributor
  Sep 26, 2021
  RenJones Thanks for sharing, but after logging in I reach to the certification window, can you please guide which tab or Option will take me to contact window specifically.
  
  Thanks in advance!
  - RenJones
    MCT
    Sep 26, 2021
    Sure- when you follow that link, you want to click the 'Let's chat!' image under the 'Contact Us' heading. That will launch the chat widget- they'll need your MCID, so make sure you have that hand (top right corner of your learning dashboard).