Forum Discussion
Access issue with Copilot Studio in Microsoft Learn Applied Skills lab
Hello Microsoft Community, I am currently working on the Microsoft Learn Applied Skills exercise: “Create your customer service agent” using Copilot Studio. When attempting to sign in, I am using m...
Yes. For this Microsoft Learn exercise, you need a work or school account (Microsoft Entra ID) with access to Copilot Studio. A personal Gmail/Microsoft account generally cannot be used for the lab.
If you don’t have one, you can try a Copilot Studio trial, but Microsoft notes that personal email addresses may be rejected and recommends a work or school account.
So the error you’re seeing is expected, not a problem with your Gmail account.