Forum Discussion
Padmasri
Jun 26, 2026Copper Contributor
Access issue with Copilot Studio in Microsoft Learn Applied Skills lab
Hello Microsoft Community, I am currently working on the Microsoft Learn Applied Skills exercise: “Create your customer service agent” using Copilot Studio. When attempting to sign in, I am using m...
Jamony
Jul 05, 2026MCT
Hi Padmasri, Microsoft Learn Applied Skills labs usually expect the lab-provided account or a work/school account that has the right temporary permissions. A personal Gmail or consumer Microsoft account often cannot access the Copilot Studio tenant used by the exercise. I would restart the lab, use the credentials shown in the lab environment, and avoid signing into Copilot Studio with your personal account