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rosamartinamilazzo25's avatar
rosamartinamilazzo25
Copper Contributor
Jan 29, 2026

Viva Learning – SharePoint content provider configured but content not appearing in Teams

Hi everyone,

I’m configuring Viva Learning in Microsoft Teams and I’m trying to use SharePoint as a content provider to publish custom learning content (Word, PowerPoint, Excel, PDF, audio, video, and web links).

What I’ve done so far:

  • Created a dedicated SharePoint site.
  • Waited about one hour before adding it as a SharePoint provider in Viva Learning.
  • After the configuration, the “Learning App Content Repository” list was automatically created.
  • In the document library, I uploaded:
    • PDF files
    • a web link
  • I copied the folder URLs and added them to the Learning App Content Repository list.
  • I also followed the official procedure to create and assign a Microsoft 365 Group, as described in this documentation:
  • https://learn.microsoft.com/en-us/viva/learning/sharepoint-permissions

The issue:

  • Almost 24 hours have passed, but I still don’t see any content in Viva Learning (Teams).
  • In the sync logs, I can see that synchronization jobs are running, but the content is either not appearing or only partially synchronized.

 

At this point, I’m not sure:

  • if I’m missing something in the SharePoint provider configuration,
  • if the folder URLs are incorrect,
  • or if there’s some additional requirement related to permissions or metadata.

Has anyone experienced a similar issue or can suggest what I should check next?

Thanks in advance!

4 Replies

  • RobertM91's avatar
    RobertM91
    Copper Contributor

    I have a solution: you need to create an MS365 group in Exchange or a security group in Azure and grant this group permission to the folder in the Documents library in SharePoint with materials i.e. PDF file or something.

    In my case, I created a security group in Azure and added all users dynamically and grant this group permission to the folder in the Documents library in my SharePoint. After several hours, the content successfully appeared in Teams within Viva Learning.

  • RobertM91's avatar
    RobertM91
    Copper Contributor

    We are experiencing the same issue :( We have a SharePoint site where, in the Documents library, there is a folder called "TEST". When I copy the link to this folder and paste it into the Learning App Content Repository page, no content appears in Viva Learning in Teams. I only see an empty space, without any PDF files or other content. I don't know....

    • RobertM91's avatar
      RobertM91
      Copper Contributor

      We are experiencing the same issue, we have /f/:s/ in URL and nothing. I have permission to folder from site in Documents. Viva Learning is empty:

      There is only an empty space here called "Intranet", because earlier I added a link to a Sharepoint site with that name, where the Documents are located, and there is a folder added in the Learning App Content Repository called "TEST" with two .pdf files