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jayanthreddy4383's avatar
jayanthreddy4383
Copper Contributor
Sep 13, 2024

Unable to digital sign the pdf downloaded from sharepoint

Hello All ,

 

I have an pdf in my local machine, Normally I am able to digital sign that pdf using Adobe Acrobat reader as shown in below picture

 

When I upload the same pdf to Sharepoint and edit that pdf in sharepoint ad add some text on it like shown in in below image, and download the pdf to local machine and then the digital sign is not working

 

 

Digital signature is not being added after adding text into pdf using sharepoint


Here is some more info on error that i got from adobe

 

 

 

 

  • OludareF's avatar
    OludareF
    Copper Contributor

    jayanthreddy4383 

    Hello,

    Thank you for bringing this issue to the forum.

    It seems that the problem arises after editing the PDF in SharePoint and then attempting to apply a digital signature using Adobe Acrobat Reader. SharePoint’s built-in PDF editor may affect the file's structure or metadata, which could interfere with the ability to digitally sign the document later.

     

    Here are a few potential solutions:

    Download Before Editing

    Use Adobe Acrobat Online

    File Integrity

     

    If the issue persists after trying these methods, it may be worth reaching out to Microsoft or Adobe support, as there could be a compatibility issue between SharePoint’s PDF handling and Adobe's digital signature feature.

     

    I hope this helps resolve your issue! Please feel free to reach out if you need further assistance.

     

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