Forum Discussion
SPFx Extensions not showing at customer tenant
MicrosoftIf web parts are working properly in the same tenant using Office 365 Public CDN, then the issue is not on the CDN side... If you also do NOT see any exceptions in the console of the browser, then that means that the extension is not even loaded, which seems to reference then to a misconfiguration of the registration.
Based on your message, you have double checked the user custom action on the site level but would double check that as well. You should not have this registration in the site collection level, if you register the entry to the site using elements.xml file as that's executed in the site scope... which seem to indicate that something is wrong in your site collection.
The screenshots:
- Extensions deployed in the Site Contents Page (Classic experience):
- Custom Actions deployed at the site level:
- F12 Console Output:
- Hi Vesa,
Even with a Dummy Extension, we are seeing the same problem. We'll share more updated information if we find something relevant
Thanks!- VesaJuvonen
Why is there two features in the package? - Have you checked the configuration of the action in the API level?
- We have two different extensions: one for document libraries and one for lists. Could you please provide what you mean by checking the configuration of the action in the API level?