Forum Discussion

Sajith G H's avatar
Sajith G H
Brass Contributor
Nov 26, 2019

SharePoint Designer Connection issue with SharePoint Online

I am trying to access a SharePoint Online Site Collection using SharePoint Designer from Office 365 Tenant.SharePoint Designer shows an error Path does not exist.
If i try to connect another tenant using the same SharePoint Designer it connects. What could be the reason ?

  • kevinmckeown8's avatar
    kevinmckeown8
    Steel Contributor
    Nov 26, 2019

    Sajith G H SharePoint Designer likes to use cached credentials from Internet Explorer as opposed to the Office account you might be currently logged in as in your Office products.

     

    Are you sure you are connecting through SharePoint Designer with the proper account for each tenant? 

  • FedericoPorceddu82's avatar
    FedericoPorceddu82
    MVP
    Nov 26, 2019

    Hi Sajith G H 

    could you please give us more information about the URL / path?

    Are you trying to connect to modern sites?

    SharePoint online, in modern experience, doesn't support by default SharePoint Designer.

    Please, verify NoScript setting for your site docs link, however, it is possible and supported to disable NoScript settings

     

    Cheers,

    Federico

    • Sajith G H's avatar
      Sajith G H
      Brass Contributor
      Dec 02, 2019

      FedericoPorceddu82 

      I am trying to connect both modern & classic sites. Also  run the following command for the site collection

      Set-SPOSite -Identity https://sitecollectionname.sharepoint.com -DenyAddAndCustomizePages 0

       

      After enabling Apps that don't use modern authentication, the previous error is gone. Is this a correct  method ?

       

      Still not able to access the site using SharePoint Designer

       

       

       

      I tried with different users. Still the same issue. 

      • kevinmckeown8's avatar
        kevinmckeown8
        Steel Contributor
        Dec 02, 2019

        Sajith G H Did you try first logging in to Office 365 through Internet Explorer and having it remember your credentials, then try opening SharePoint Designer?

         

        When consulting, I often had to use SharePoint Designer with different admin accounts for various Office 365/SharePoint Online tenants. Windows and Internet Explorer will store/cache your SharePoint Designer credentials. I often would get prompted over and over for login information if the stored credential didn't match the tenant site that I was trying to connect to.

         

        The easiest workaround I found was this:

        1. Close SharePoint Designer

        2. Open Internet Explorer

        3. Go to your SharePoint Site in Internet Explorer being sure to login with the correct account and selecting the option for Office 365/SharePoint to remember your login.

        4. Open SharePoint Designer and go to the relevant SharePoint site.

         

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