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Ana-S's avatar
Ana-S
Brass Contributor
Apr 28, 2022

SharePoint Designer 2013 Crashing at First things First screen

I installed SharePoint Designer 2013 (sharepointdesigner_64bit.exe) on my laptop on Windows 10 Pro (64 bit operating system).  I have not installed SP1 as it is for 32 bit bit edition. I am connected to internet. I downloaded SharePoint Designer 2013 exe file from my Microsoft office 365 account under Tools and add-ins. No issues during the Installation.

When I open the designer, I get a First things First screen to Accept the License Agreement. When I click the Accept button, Designer crashes.  

 

Any help is appreciated.

 

Thanks,

Ana-Sun

6 Replies

    • Ana-S's avatar
      Ana-S
      Brass Contributor
      I had to edit the REGISTRY to resolve the issue.

      [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\Registration]
      “AcceptAllEulas”=dword:00000001

      [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\firstrun]
      “BootedRTM”=dword:00000001

      [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\General]
      "ShownFirstRunOptin"=dword:00000001
      I referred this article
      https://social.technet.microsoft.com/Forums/en-US/862092f3-6eb9-4933-a591-8a288ddd586a/case-sharing-infopath-2013-standalone-stops-working-with-office-professional-plus-2019?forum=Office2016setupdeploy
      • darkthread's avatar
        darkthread
        Copper Contributor

        Thanks, it works!
        Note: The double quotation marks for “AcceptAllEulas” and “BootedRTM” have been mistakenly replaced with ampersands. Be sure to correct them before using the entries in a .reg file.

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