Forum Discussion
Installing new SharePoint Provider Hosted Add-ins to new tenants - "The operation took too long"
Hey,
Has something changed in SharePoint Online within the last week with SharePoint add-ins? Since around Thursday last week, all SharePoint provider hosted add-ins fail to install with an error "...
I'm having this same issue on two tenants. The only message we get is "The operation took too long". One of them was actually installed fine just last week and today it failed during the reinstall of the add-in. Please Microsoft we need a solution to this.
Hi Xavi Reig ,
Have you opened a support ticket with Microsoft? If not, please do so to get the visibility this issue needs within Microsoft.
hey Paul_Mather, yeah I opened two separate tickets and I actually got a response already in one of them: "After consulting with my back end team, it appears this feature has been temporarily removed while we make improvements to the interface. Not to worry though, it will be returning in the next security patch."
I've asked for an ETA.
Hello Xavi Reig ,
Temporarily removed? Without giving notice? Please can you ask them to clarify that is the case when you speak to them next?
THanks!
- I'll do my best to get info from them as this is quite unacceptable. My guess is that they changed something and broke it.