Forum Discussion
Installing new SharePoint Provider Hosted Add-ins to new tenants - "The operation took too long"
Hey,
Has something changed in SharePoint Online within the last week with SharePoint add-ins? Since around Thursday last week, all SharePoint provider hosted add-ins fail to install with an error "...
Same issue here for a couple of tenants, one of them just created a few days ago and the other one created a few weeks ago.
Error "The operation took too long.", no matter if I unregister and register the add-in again, or recreate the site collection where I'm trying to activate it.
The same add-in is working perfectly in many other tenants and can be add it to them, too.
Raised a ticket a few hour ago and I have already been contacted, but got no diagnostic so far.
Error "The operation took too long.", no matter if I unregister and register the add-in again, or recreate the site collection where I'm trying to activate it.
The same add-in is working perfectly in many other tenants and can be add it to them, too.
Raised a ticket a few hour ago and I have already been contacted, but got no diagnostic so far.
Thanks Enric Carrión ,
This is the same issue we are seeing. Our SharePoint client IDs and secrets are created via the Microsoft Seller Dashboard, is this the same for you?
My case has been open with Microsoft since 30th May and still no progress.
Hey Paul_Mather, no, we generate a random dynamic secret during the installation of our add-in. And client ID is always the same. The add-in is working perfectly in other tenants and it hasn't been modified at all since long ago. Let's see if we get some answers...
