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Paul_Mather's avatar
Paul_Mather
MVP
May 31, 2022

Installing new SharePoint Provider Hosted Add-ins to new tenants - "The operation took too long"

Hey, Has something changed in SharePoint Online within the last week with SharePoint add-ins? Since around Thursday last week, all SharePoint provider hosted add-ins fail to install with an error "...
Padmanaban_Jayaraman's avatar
Padmanaban_Jayaraman
Copper Contributor
Jun 02, 2022

I have the same issue in my tenant. Raised MS support ticket as well waiting for response.

    • Padmanaban_Jayaraman's avatar
      Padmanaban_Jayaraman
      Copper Contributor
      Jun 07, 2022
      Hi, Yet to get response from them.
  • Paul_Mather's avatar
    Paul_Mather
    MVP
    Jun 02, 2022

    That's great you've raised it Padmanaban_Jayaraman, all we can do it all raise support tickets to get this issue noticed. Anyone else who has this issue - please open a support ticket as soon as you can. 

    • ChrisbChicken's avatar
      ChrisbChicken
      Copper Contributor
      Jun 03, 2022
      We have the same issue. Started around 4pm CST 6/1/22. It works when we test on a different tenant, so it seems to be tenant specific. We've opened a MS ticket and they're digging into it.

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