Forum Discussion

Brass Contributor

Jan 09, 2017

GetDefaultSiteCollectionTermStore returns null on several Tenants via JSOM/CSOM

We are seeing an issue in SPO with GetDefaultSiteCollectionTermStore method returning null or property or method not found via CSOM and JSOM. Anyone else running into this? Has something changed her...

VegardStromsoy

Brass Contributor

Apr 06, 2017

This issue is occuring on two of our tenants (since yesterday). Both are version vti_extenderversion:SR|16.0.0.6330. A third tenant still works fine, this is version

vti_extenderversion:SR|16.0.0.6323.

Is this a problem relating to upgrades of farms in SharePoint Online?

It is also likely to be what is stopping PnP templates being provisioned on the two tenants with an exception in https://github.com/SharePoint/PnP-Sites-Core/blob/master/Core/OfficeDevPnP.Core/Framework/Provisioning/ObjectHandlers/TokenParser.cs VesaJuvonen

We have issued a support ticket to get it fixed on the affected tenants, just posting this in case it is a recurring issue that ought to be resolved permanently.

Sam Larson

Microsoft

Apr 06, 2017

Hello,

We are currently investigating this issue and are hoping to have a resolution ASAP.

Regards,

Sam

Sam Larson
Microsoft
Apr 06, 2017
This should now be resolved.

Please refer to your service health dashboard for more details.
- Deleted
  Apr 07, 2017
  Hi Sam
  
  My company have several customers experiencing the exact same issue.
  
  Since this is a bug in tenant creation, I assume the fix is done on all tenants with this issue as we speak?
  
  Or how to we make sure it is fixed on our customers?
  
  Brgds
  Jesper, Webtop A/S
  - Sam Larson
    Microsoft
    Apr 07, 2017
    This was not a bug in tenant creation, is the issue still occurring?
    
    Can you PM me the details?
- VegardStromsoy
  Brass Contributor
  Apr 07, 2017
  It's back to normal again now. Thank you Sam Larson, quite impressed with the quick turnaround to fix this.