Forum Discussion

Brass Contributor

Jan 09, 2017

GetDefaultSiteCollectionTermStore returns null on several Tenants via JSOM/CSOM

We are seeing an issue in SPO with GetDefaultSiteCollectionTermStore method returning null or property or method not found via CSOM and JSOM. Anyone else running into this? Has something changed her...

VesaJuvonen

Microsoft

Jan 17, 2017

Sorry Oliver for the delay around this, but thanks for sharing the resolution around this.

VegardStromsoy

Brass Contributor

Apr 06, 2017

This issue is occuring on two of our tenants (since yesterday). Both are version vti_extenderversion:SR|16.0.0.6330. A third tenant still works fine, this is version

vti_extenderversion:SR|16.0.0.6323.

Is this a problem relating to upgrades of farms in SharePoint Online?

It is also likely to be what is stopping PnP templates being provisioned on the two tenants with an exception in https://github.com/SharePoint/PnP-Sites-Core/blob/master/Core/OfficeDevPnP.Core/Framework/Provisioning/ObjectHandlers/TokenParser.cs VesaJuvonen

We have issued a support ticket to get it fixed on the affected tenants, just posting this in case it is a recurring issue that ought to be resolved permanently.

Sam Larson
Microsoft
Apr 06, 2017
Hello,

We are currently investigating this issue and are hoping to have a resolution ASAP.

Regards,

Sam
- Sam Larson
  Microsoft
  Apr 06, 2017
  This should now be resolved.
  
  Please refer to your service health dashboard for more details.
  - Deleted
    Apr 07, 2017
    Hi Sam
    
    My company have several customers experiencing the exact same issue.
    
    Since this is a bug in tenant creation, I assume the fix is done on all tenants with this issue as we speak?
    
    Or how to we make sure it is fixed on our customers?
    
    Brgds
    Jesper, Webtop A/S